HPE StoreOnce RMC Base/VMware for StoreServ SVC
For a smooth startup, HPE StoreOnce Recovery Manager Central Software Installation and Startup Service provides deployment of your HPE StoreOnce Recovery Manager Central software, with features designed to both help ensure proper installation in your storage environment and increase the benefit from your storage investment.
Complementing your new HPE StoreOnce Recovery Manager Central storage software, HPE StoreOnce Recovery Manager Central Software
Installation and Startup Service provides a set of features associated with deployment of your licensed HPE StoreOnce Recovery Manager
Central software products into operation. With the assistance of your designated IT storage administrator, an HPE service specialist deploys
your HPE StoreOnce Recovery Manager Central software as more fully described in this document.
This is a one-day service and provides a limited implementation to help you get HPE Recovery Manager Central Software up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.
This service is applicable only to supported environments. Scripting is not within the scope of the service, but can be accommodated at additional charge (scripting can help enable integration and end-to-end automation within your organization’s environment).
HPE Startup of Linux Server O/S
HPE Installation and Startup Service for Linux Operating Systems is available as two service packages. Package 1 is a fixed-price, fixed-content service, while Package 2 is available as a custom-quoted service based on a Statement of Work (SOW).
Package 1 includes the onsite installation, configuration, and startup activities in support of the Linux distributions identified under 'Service eligibility,' delivered on one supported HPE ProLiant server platform. This service will provide for the installation of the Linux operating system (OS) and TCP/IP network protocol, as well as for their integration into your network environment, including network interface card (NIC) configuration and basic orientation on product usage.
Package 2 may include any or all of the service deliverables included in Package 1 as well as more complex deliverables.
Deliverables, such as a Sendmail or Postfix configuration, DNS configuration of network applications, application configuration, cluster configuration, installation or configuration of high-availability clustering products (e.g., HPE Serviceguard), and installation or configuration of Kickstart (SUSE remote/automated installation utilities). The actual work to be performed in Package 2 will be identified in an SOW.
HPE Implementation 3PAR Remote Copy Lvl 2 Tier 2 SVC
HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.
HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.
Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.
The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.
The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.
HPE Implementation 3PAR Remote Copy Lvl 2 Tier 3 SVC
HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.
HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.
Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.
The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.
The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.
HPE Implementation 3PAR Remote Copy Lvl 2 Tier 4 SVC
HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.
HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.
Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.
The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.
The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.
HPE Implementation 3PAR Remote Copy Lvl 2 Tier 5 SVC
HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.
HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.
Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.
The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.
The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.
HPE Implementation 3PAR Remote Copy Lvl 2 Tier 6 SVC
HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.
HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.
Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.
The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.
The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.
HPE Aruba Networking Advanced Remote Configuration SVC
HPE Remote Advanced Configuration Service is available to customers who find themselves in need of access to technical product expertise on HPE networking equipment. These advanced configuration services cover wired, wireless, and routing networking products. Upon receipt of an acceptable order, the services can be purchased while working with an engineer over the phone, or they can be purchased and scheduled for future delivery.
This service is limited to configuration advisory services only; it does not include activities such as onsite installation and deployment-related activities, which are part of a separate service
HPE HPSD Firmware Updates Implementation Service 1 year
HPE Firmware Update Implementation Service is a technical service that provides the implementation of firmware updates for selected HPE server, storage, and solution products, taking into account the relevant revision dependencies within your IT environment. For selected storage products, this service provides operating system update implementation and an option for on-site delivery assistance.
Please contact your HPE representative for information regarding the selected products for which these services are available.
The Firmware Update Implementation Service is sold in blocks representing deliverables of work on a per product basis. Multiple quantities of the Firmware Update Implementation Service product numbers may be required to complete a firmware update implementation engagement for the selected product.
Your HPE sales representative will work with you to determine the quantities of service product numbers recommended for your HPE product(s). HPE will perform the services for the selected product(s) based upon the service features specified below. Additional quantities of the Firmware Update Implementation Service product numbers may be required to complete a firmware update implementation engagement for the selected product.
Firmware updates to HPE server, storage, and solution products are required periodically and are intended to help prevent issues caused by known problems and obtain product enhancements. HPE specialized technical resources can perform these updates, working with you to determine scheduling and implementation of them with the goal to minimize disruption to your IT environment. This service does not include the firmware updates or the right to any firmware updates. Customer must have rightfully acquired the updates in order to receive these services. Such updates may require an active support agreement, or the Customer may need to purchase them through additional support contracts.
This service does not include a compatibility analysis of firmware and software revisions within the IT environment. This is available from HPE as a separate service engagement for an additional fee, if necessary.
HPE BCS Firmware Updates Implementation Service 1 year
HPE Firmware Update Implementation Service is a technical service that provides the implementation of firmware updates for selected HPE server, storage, and solution products, taking into account the relevant revision dependencies within your IT environment. For selected storage products, this service provides operating system update implementation and an option for on-site delivery assistance.
Please contact your HPE representative for information regarding the selected products for which these services are available.
The Firmware Update Implementation Service is sold in blocks representing deliverables of work on a per product basis. Multiple quantities of the Firmware Update Implementation Service product numbers may be required to complete a firmware update implementation engagement for the selected product.
Your HPE sales representative will work with you to determine the quantities of service product numbers recommended for your HPE product(s). HPE will perform the services for the selected product(s) based upon the service features specified below. Additional quantities of the Firmware Update Implementation Service product numbers may be required to complete a firmware update implementation engagement for the selected product.
Firmware updates to HPE server, storage, and solution products are required periodically and are intended to help prevent issues caused by known problems and obtain product enhancements. HPE specialized technical resources can perform these updates, working with you to determine scheduling and implementation of them with the goal to minimize disruption to your IT environment. This service does not include the firmware updates or the right to any firmware updates. Customer must have rightfully acquired the updates in order to receive these services. Such updates may require an active support agreement, or the Customer may need to purchase them through additional support contracts.
This service does not include a compatibility analysis of firmware and software revisions within the IT environment. This is available from HPE as a separate service engagement for an additional fee, if necessary.