Technology Services

HPE SimpliVity 380 Onsite Software Installation and Startup Service ensures the successful implementation of your HPE SimpliVity 380 hyperconverged infrastructure. Our on-site experts will install and configure your HPE SimpliVity 380 software to jumpstart your investment, support your IT staff, and accelerate time-to-value. This service provides planning, service deployment, installation verification testing (IVT), and an orientation session to facilitate deployment of the features and functionality of an HPE SimpliVity 380 product as more fully described in the Service features table.

HPE SimpliVity Software and Firmware Update Service ensures the successful update of your HPE SimpliVity appliance and Legacy SimpliVity infrastructure. Our remote or on-site experts will guide you through every step of the process accelerate time-to-value. This service provides planning, service deployment, installation verification testing (IVT), and an orientation session to facilitate deployment of the features and functionality of an HPE SimpliVity product as more fully described in the Service Features table on page 2.

HPE Remote Advanced Configuration Service is available to customers who find themselves in need of access to technical product expertise on HPE networking equipment. These advanced configuration services cover wired, wireless, and routing networking products. Upon receipt of an acceptable order, the services can be purchased while working with an engineer over the phone, or they can be purchased and scheduled for future delivery.

This service is limited to configuration advisory services only; it does not include activities such as onsite installation and deployment-related activities, which are part of a separate service

For a smooth startup, HPE StoreOnce Recovery Manager Central Software Installation and Startup Service provides deployment of your HPE StoreOnce Recovery Manager Central software, with features designed to both help ensure proper installation in your storage environment and increase the benefit from your storage investment.

Complementing your new HPE StoreOnce Recovery Manager Central storage software, HPE StoreOnce Recovery Manager Central Software
Installation and Startup Service provides a set of features associated with deployment of your licensed HPE StoreOnce Recovery Manager
Central software products into operation. With the assistance of your designated IT storage administrator, an HPE service specialist deploys
your HPE StoreOnce Recovery Manager Central software as more fully described in this document.

This is a one-day service and provides a limited implementation to help you get HPE Recovery Manager Central Software up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

This service is applicable only to supported environments. Scripting is not within the scope of the service, but can be accommodated at additional charge (scripting can help enable integration and end-to-end automation within your organization’s environment).

HPE StoreOnce single node System Installation and Startup Operational Service provides planning, service deployment, installation verification testing (IVT), and an orientation session to help you deploy the features and functionality of the HPE StoreOnce Systems in your network environment. This operational service covers the installation and configuration of the HPE StoreOnce 2xxx, 3xxx, 4xxx, 51xx, and 55xx Gen3 single node systems and the 36xx, 5200, 5250, and 5650 Gen4 single node systems.

HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.

HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.

Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.

The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.

HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.

HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.

Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.

The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.

HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Virtual Copy provides implementation of the HPE 3PAR or HPE Primera Storage System’s Virtual Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy HPE Virtual Copy functionality.

HPE Virtual Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, Hewlett Packard Enterprise service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your storage environment.

The Level I service is designed to help you get HPE Virtual Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

The Level II service provides implementation and testing of the HPE Virtual Copy configuration using volumes you designate and verifies operation of the designated volumes with one application that you manage.

The Level III service is a tailored service based on a Statement of Work (SOW) created by Hewlett Packard Enterprise that addresses your organization’s unique requirements not addressed by Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.

HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Virtual Copy provides implementation of the HPE 3PAR or HPE Primera Storage System’s Virtual Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy HPE Virtual Copy functionality.

HPE Virtual Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, Hewlett Packard Enterprise service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your storage environment.

The Level I service is designed to help you get HPE Virtual Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

The Level II service provides implementation and testing of the HPE Virtual Copy configuration using volumes you designate and verifies operation of the designated volumes with one application that you manage.

The Level III service is a tailored service based on a Statement of Work (SOW) created by Hewlett Packard Enterprise that addresses your organization’s unique requirements not addressed by Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.