Installation of Hardware Support Services

Designed to provide a smooth startup, HPE Primera Base Software Installation and Startup Service provides deployment of your HPE Primera storage software. It helps to ensure proper installation in your storage environment and increase the benefit from your storage investment.

Complementing your new HPE Primera Base software, HPE Primera Base Software Installation and Startup Service provides the necessary activities required to help you deploy Dynamic Optimization, Priority Optimization, System Reporter, Virtual Copy, and provide an overview of Virtual Domains and Virtual Lock. With the assistance of your designated IT storage administrator, an HPE service specialist deploys your HPE Primera Base software as more fully described in the Service features table.

Deployment of Remote Copy, Peer Persistence, Peer Motion, Cluster Extension, Online Import, Recovery Manager Central, and Smart SAN for HPE Primera products are excluded from this service.

Separate services are available (for details see Notes in the Ordering information section).

For HPE Primera Virtual Copy, this service provides a limited implementation to help you get Virtual Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only. The following advanced deliverables are excluded from this service but are available via the HPE Data Replication Solution Service for HPE Primera Virtual Copy software:

• Implementation and testing of the HPE Primera Virtual Copy software configuration using production volumes or a production application

• Other services that address the unique requirements of your organization, such as verification of multiple applications you have configured; scripting; or integration and configuration of your applications by Hewlett Packard Enterprise, backup environment, or databases (scripting can help enable integration and end-to-end automation within your organization’s environment)

This service is applicable only for supported environments. Refer to additional exclusions in the Service limitations section.

Designed to provide a smooth startup, the HPE 3PAR StoreServ 7000 Storage Installation and Startup Service provides deployment of your HPE 3PAR StoreServ 7000 Storage, helping to ensure proper installation in your storage environment as well as helping you increase the benefit from your storage investment.

The service provides the activities required to help you deploy your HPE 3PAR StoreServ 7000 Storage into operation. With the assistance of your designated IT storage administrator, a Hewlett Packard Enterprise service specialist deploys your array as more fully described in the ‘Service features’ table below.

When ordered with the upgrade products, the service also provides deployment of hardware upgrades to your existing HPE 3PAR StoreServ 7000 Storage.

Designed to provide a smooth startup, the HPE 3PAR StoreServ 7000 Storage Installation and Startup Service provides deployment of your HPE 3PAR StoreServ 7000 Storage, helping to ensure proper installation in your storage environment as well as helping you increase the benefit from your storage investment.

The service provides the activities required to help you deploy your HPE 3PAR StoreServ 7000 Storage into operation. With the assistance of your designated IT storage administrator, a Hewlett Packard Enterprise service specialist deploys your array as more fully described in the ‘Service features’ table below.

When ordered with the upgrade products, the service also provides deployment of hardware upgrades to your existing HPE 3PAR StoreServ 7000 Storage.

HPE Installation and Startup Service for the HPE Moonshot System infrastructure provides for the installation of one HPE Moonshot 1500 Chassis and its associated HPE Moonshot servers and network switches, as well as operating system deployment and basic configuration of OS network parameters to establish network connectivity, as more fully described below.

In response to the needs of the majority of HPE Moonshot Customers, this fixed-price service targets new hardware installation and software deployments for the HPE Moonshot system, subject to the limitations below. For more advanced installation, configuration, and integration requirements, custom deployments are available through a mutually agreed and executed Statement of Work (SOW), based upon the customer’s needs.

HPE Installation and Startup of HPE Edgeline Converged Edge Systems provides for the installation of your new Edgeline System, eligible operating system, and the basic configuration of the operating system network parameters to establish network connectivity. This service will assist you in bringing your new HPE Edgeline System into operation and make it remotely accessible in a timely and professional manner.

HPE Data Privacy Services bring your organization the necessary infrastructure support to help you protect and optimize sensitive data across the entire IT lifecycle, while accelerating business innovation and complying with data security regulations. The need for data privacy solutions and infrastructure support continues to rise at a very high rate due to changes in government regulations and the business risk mitigation associated with material management and control. When your organization is retiring systems, upgrading storage and servers, returning leased equipment, or redeploying data storing devices, it is critical that you take steps to protect the company information they contain. Simply deleting the files on the hard drive, however, is not enough to make the data permanently inaccessible.

HPE Data Sanitization Services provide the skilled resources and tools to help your organization address this important but often overlooked security risk. Using specialized software techniques, an HPE service specialist or authorized service partner will help ensure that data cannot be reconstructed or retrieved from hard disk media in your server and storage devices. These services offer you a smart alternative or augmentation to physical hardware destruction by executing procedures to remove data from disk media.

HPE Deinstallation Service provides basic deinstallation of Hewlett Packard Enterprise branded equipment as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Deinstallation Service is part of a suite of HPE Integration and Performance Services that is designed to give you the peace of mind that comes from knowing your products have been deinstalled by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.

Designed to provide a smooth startup, HPE Primera Base Software Installation and Startup Service provides deployment of your HPE Primera storage software. It helps to ensure proper installation in your storage environment and increase the benefit from your storage investment.

Complementing your new HPE Primera Base software, HPE Primera Base Software Installation and Startup Service provides the necessary activities required to help you deploy Dynamic Optimization, Priority Optimization, System Reporter, Virtual Copy, and provide an overview of Virtual Domains and Virtual Lock. With the assistance of your designated IT storage administrator, an HPE service specialist deploys your HPE Primera Base software as more fully described in the Service features table.

Deployment of Remote Copy, Peer Persistence, Peer Motion, Cluster Extension, Online Import, Recovery Manager Central, and Smart SAN for HPE Primera products are excluded from this service.

Separate services are available (for details see Notes in the Ordering information section).

For HPE Primera Virtual Copy, this service provides a limited implementation to help you get Virtual Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only. The following advanced deliverables are excluded from this service but are available via the HPE Data Replication Solution Service for HPE Primera Virtual Copy software:

• Implementation and testing of the HPE Primera Virtual Copy software configuration using production volumes or a production application

• Other services that address the unique requirements of your organization, such as verification of multiple applications you have configured; scripting; or integration and configuration of your applications by Hewlett Packard Enterprise, backup environment, or databases (scripting can help enable integration and end-to-end automation within your organization’s environment)

This service is applicable only for supported environments. Refer to additional exclusions in the Service limitations section.

HPE Deinstallation Service provides basic deinstallation of Hewlett Packard Enterprise branded equipment as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Deinstallation Service is part of a suite of HPE Integration and Performance Services that is designed to give you the peace of mind that comes from knowing your products have been deinstalled by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.