Installation Services

HPE Installation Service provides for the basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give you the peace dof mind that comes from knowing your HPE and HPE-supported products have been installed by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product ocumentation.

Designed to provide a smooth startup, the HPE StoreVirtual 3000 System Installation, Startup, and Add-On Service provides deployment of your HPE StoreVirtual 3000 System, ensuring proper installation in your storage environment as it helps you increase the benefit from your storage investment.

The service provides activities required to help you deploy your HPE StoreVirtual 3000 System into operation. With the assistance of your designated IT storage administrator, a Hewlett Packard Enterprise service specialist deploys your storage product as more fully described in the ‘Service features’ table below.

When ordered with hardware upgrade products, this service also provides deployment of hardware upgrades to your existing HPE StoreVirtual 3000 System. The service includes the following:

• For new installations, configuration and presentation of a test virtual volume using non-production data for up to two hosts

• For storage hardware upgrades, installation and configuration of the upgrade products as further detailed below

Reconfiguration of your existing storage—for example, Virtual volumes, hosts, or a SAN—is outside the scope of this service. Please refer to additional exclusions in the ‘Service limitations’ section below.

Designed to provide a smooth startup, the HPE StoreVirtual 3000 System Installation, Startup, and Add-On Service provides deployment of your HPE StoreVirtual 3000 System, ensuring proper installation in your storage environment as it helps you increase the benefit from your storage investment.

The service provides activities required to help you deploy your HPE StoreVirtual 3000 System into operation. With the assistance of your designated IT storage administrator, a Hewlett Packard Enterprise service specialist deploys your storage product as more fully described in the ‘Service features’ table below.

When ordered with hardware upgrade products, this service also provides deployment of hardware upgrades to your existing HPE StoreVirtual 3000 System. The service includes the following:

• For new installations, configuration and presentation of a test virtual volume using non-production data for up to two hosts

• For storage hardware upgrades, installation and configuration of the upgrade products as further detailed below

Reconfiguration of your existing storage—for example, Virtual volumes, hosts, or a SAN—is outside the scope of this service. Please refer to additional exclusions in the ‘Service limitations’ section below.

HPE Installation and Startup Services for HPE Synergy comprises two basic fixed-price, fixed-scope installation and startup services for your HPE Synergy 12000 Frames:

• HPE Synergy First Frame Installation and Startup Service provides installation and startup services for your initial Synergy 12000 Frame.
• HPE Synergy Additional Frame Installation and Startup Service provides installation and startup services for a single additional Synergy 12000 Frame in your environment, purchase additional instances of this service to deploy up to four frames total in a single rack. Both services are more fully described in the “Service Features” section of this data sheet.

HPE Synergy First Frame Installation and Startup Service provides for the hardware installation and startup of the first Synergy 12000 Frame in a OneView management domain, along with HPE Synergy Compute Modules, HPE Interconnect Modules for HPE Synergy, HPE Synergy Interconnect Link Modules, Fibre Channel Switch Modules for HPE Synergy, HPE Synergy SAS Connection Modules, and HPE Synergy Storage Modules. The First Frame Installation and Startup Service also includes first-time setup of the HPE Synergy composer, and basic configuration and setup of all supported managed and monitored devices within a single HPE Synergy 12000 frame, this includes bringing the frame under management by HPE OneView, updating the frame to an HPE supported firmware baseline, defining the frame’s network configuration (networks, network sets, SAN connectivity), and creating and assigning server profiles for the compute modules in the enclosure. Please refer to the “Service Features” section below for more detailed information on the scope of these services.

For multi-frame configurations, HPE Synergy Additional Frame Installation and Startup Service must be purchased, and will be delivered by HPE, at the same time as the First Frame Installation described above. Order this service on a per-frame basis to add installation and startup for any additional frames and associated modules you add to the same HPE Synergy OneView management ring that is being deployed with the HPE Synergy First Frame Installation and Startup Service. You can also order this service when you need to expand an existing HPE Synergy deployment by adding additional frames and associated modules to an existing HPE Synergy OneView management ring.

HPE Installation and Startup Service for HPE BladeSystem Infrastructure is a fixed-price, fixed-scope installation and startup service that provides for the installation of HPE BladeSystem configurations, limited to one HPE BladeSystem enclosure, and certain eligible HPE ProLiant and Integrity server blades, HPE ProLiant workstation blades, HPE storage blades, HPE Virtual Connect modules (Ethernet and Fibre Channel), and Ethernet and InfiniBand network interconnects, as well as installation and configuration of either HPE Insight Control software or HPE OneView virtual appliance for the BladeSystem c7000 enclosure, or HPE Insight Control for the BladeSystem c3000 enclosure. HPE OneView or HPE Insight Control installation and configuration will be limited to the specific supported products and subject to the limitations detailed in this data sheet.

Note: Insight Control does not support Gen10 servers. This fixed-price/fixed-scope service is designed to target new HPE BladeSystem hardware and software deployments. For more advanced installation, configuration, and integration requirements, custom deployments are available through a mutually agreed-upon Statement of Work (SOW) based upon your specific requirements.

HPE Enhanced Network Installation and Startup Service for HPE BladeSystem provides configuration and testing of HPE BladeSystem Ethernet switch modules and all HPE Virtual Connect Interconnect modules for Ethernet and all supported HPE storage arrays. This service is specifically designed to facilitate the proper implementation of network protocols and access to advanced features that can help improve the performance, scalability, and reliability of your data center network.

HPE Deinstallation Service provides basic deinstallation of Hewlett Packard Enterprise branded equipment as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Deinstallation Service is part of a suite of HPE Integration and Performance Services that is designed to give you the peace of mind that comes from knowing your products have been deinstalled by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.

HPE Deinstallation Service provides basic deinstallation of Hewlett Packard Enterprise branded equipment as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Deinstallation Service is part of a suite of HPE Integration and Performance Services that is designed to give you the peace of mind that comes from knowing your products have been deinstalled by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.

HPE Deinstallation Service provides basic deinstallation of Hewlett Packard Enterprise branded equipment as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Deinstallation Service is part of a suite of HPE Integration and Performance Services that is designed to give you the peace of mind that comes from knowing your products have been deinstalled by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.

HPE Deinstallation Service provides basic deinstallation of Hewlett Packard Enterprise branded equipment as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Deinstallation Service is part of a suite of HPE Integration and Performance Services that is designed to give you the peace of mind that comes from knowing your products have been deinstalled by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.