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Ordering Information

Payment Options

Credit card, lease, quote, Net 30, check, wire, fax or Flooring terms. We accept Visa, MasterCard, Discover and American Express.

Tax

The product prices displayed in our online catalog do not include sales tax or shipping and handling. Taxes will be calculated during the final steps of the check out process. If you are a not for profit and wish to make a tax-free purchase, you must provide HPE with a valid tax exemption certificate prior to placing your order

Warranty

Every HPE product comes with the protection of our Limited Warranty. If your have a hardware issue, please call 1-800-652-6672. For non-HPE products purchased via the PS store, technical support is provided only by the original manufacturer, not HPE. Find out more

To ensure the accurate and timely processing of your order, please verify that your purchase order includes the following information:

  • Bill-to address
  • Ship-to address
  • Purchase order number
  • Part number, description, and price
  • Contract Number and name
  • Reseller of choice
  • Contact name, phone number and email
  • Special delivery requirements
  • Requested delivery date
  • Signature of authorized purchaser
  • Please note Hewlett Packard Enterprise must be listed as the vendor

Post-purchase help

If you have questions about a purchase you made,call your Sales Representative within thirty days of the purchase. Specialists are available Monday through Friday,7am to 7pm CST.

If you do not receive an order confirmation email within 24-48 hours after placing an order, please, contact Order Management Support. To make sure that you can receive a reply from Hewlett Packard Enterprise, add the "hpe.com" & "hpedirectsurvey.com" domain to your e-mail "safe list".

 
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