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- HPE Next Business Day Proactive Care Service 4 year
HPE Next Business Day Proactive Care Service 4 year
O HPE Proactive Care oferece um conjunto integrado de serviços proativos e reativos, desenvolvido para ajudar você a melhorar a estabilidade e a operação de sua infraestrutura convergente para alcançar melhores resultados de negócios. Em um ambiente convergente e virtualizado complexo, os diversos componentes precisam funcionar em conjunto com eficácia. O HPE Proactive Care foi projetado especificamente para oferecer suporte a dispositivos nesses ambientes, oferecendo suporte aprimorado que abrange servidores, sistemas operacionais, hipervisores, armazenamento, redes de área de armazenamento (SANs) e redes.
No caso de um incidente de serviço, o HPE Proactive Care fornece a você uma experiência de chamada aprimorada com acesso a especialistas em soluções técnicas avançadas, que irão gerenciar seu caso do início ao fim com a meta de reduzir o impacto para seus negócios enquanto ajudam a solucionar problemas críticos mais rapidamente. A Hewlett Packard Enterprise emprega procedimentos aprimorados de gerenciamento de incidentes destinados a fornecer uma rápida resolução de incidentes complexos.
Além disso, os especialistas em soluções técnicas que fornecem seu suporte HPE Proactive Care são equipados com tecnologias de automação e ferramentas projetadas para ajudar a reduzir o tempo de paralisação e aumentar a produtividade
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Maximize seu(s)/sua(s) HPE Next Business Day Proactive Care Service 4 year
O serviço HPE Proactive Care pode ajudá-lo a melhorar o retorno do seu investimento com recursos projetados para:
Ajudar a fornecer resolução mais rápida com recursos avançados especialmente treinados e orientados para soluções que gerenciam o incidente do início ao fim
Ajudar a fornecer recomendações para a versão do firmware e correção de software nos produtos cobertos pelo suporte para ajudar a evitar problemas
Ajudar a fornecer identificação de riscos e problemas por meio de verificações proativas regulares baseadas em dispositivo que ajudam a garantir que as configurações sejam consistentes com as melhores práticas da Hewlett Packard Enterprise
Ajudar a fornecer acesso a um Gerente de contas técnico HPE, que pode fornecer aconselhamento e orientação sobre problemas, riscos e recomendações identificados pela Tecnologia de suporte remoto
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* Todos os preços exibidos são indicativos; o revendedor define o preço transacional final e pode incluir outras taxas, como IVA/imposto sobre vendas e envio. O preço transacional definido pelo revendedor pode variar em relação a outros revendedores e ao preço indicativo exibido. O preço indicativo poderá incluir ofertas promocionais por tempo limitado. A HPE se reserva o direito de fazer ajustes de preços a qualquer momento por motivos que incluem, sem limitação, mudança nas condições de mercado, descontinuação de produtos, disponibilidade de produtos restrita, promoção no fim da vida útil e erros em anúncios.