HPE Implementation Remote Copy Level 2 Tier 2 Service
HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.
HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment. Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.
The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.
The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured, scripting, or integration and configuration by HPE of your applications, backup environment, or databases.
SKU # U6Y12E
Installation of HPE Remote Copy in accordance with product specifications (Level I) and your business’s configuration requirements (Levels II and III)
Reduced implementation time
Availability of an HPE service specialist to answer questions during the on-site delivery of the service
Project management and custom solution implementation, as detailed in the SOW (Level III only)
Your IT staff can stay focused on their core tasks and priorities, resulting in less impact to your business
HPE’s expertise with data replication helps ensure issues are avoided and risks are reduced
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