price.disclaimer.ptenDie in Angeboten lokaler Händler angegebenen Preise können abweichen.Mehr anzeigenWeniger anzeigen
Wird geladen…
https://connect.hpe.com/e/f2?nocache
de
Unser System konnte Ihre Adresse nicht als gültig bestätigen und kann keine empfohlene Alternative finden. Es wird dringend empfohlen, dass Sie die Adresse bearbeiten und es erneut versuchen. Sie können auch mit der Adresse so fortfahren, wie Sie sie eingegeben haben, wenn Sie sicher sind, dass sie korrekt ist.
Die angegebene Benutzerkennung hat keinen Zugang zu diesem Land. Bitte versuchen Sie, sich im Partner Portal des autorisierten Landes anzumelden.
Dem Partner ist kein Land zugeordnet. Bitte wenden Sie sich an den Systemadministrator.
Ihre E-Mail/Kennwort-Kombination ist falsch. Bitte versuchen Sie es erneut.
Wir haben Sie als Kunden eines Partner Store identifiziert, der auf HPE Store zugreift. Bitteklicken Sie hier, um sich im Partner Store anzumelden.
Wir haben Sie als Kunden von HPE Store identifiziert, der auf den Partner Store zugreift. Bitte klicken Sie hier, um sich im HPE Store anzumelden.
Fehler bei der Anmeldung
Das angeforderte Konto ist ein bestehendes Unternehmenskonto. Bitte klicken Sie hier, um sich im Enterprise Store anzumelden.
Sign-in Error
The associated account is connected to an employee profile. Please either register or use an alternative account to log in to the storefront.
Danke, dass Sie Ihr Profil mit Ihren Informationen ausgefüllt haben. Um Ihre Anmeldung abzuschließen, überprüfen Sie bitte Ihren Posteingang auf eine E-Mail von Hewlett Packard Enterprise (HPE) und folgen Sie den Validierungsschritten.
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.
Jetzt starten
Pricing displayed for the products does not include applicable taxes and shipping.
Maximieren Sie Ihr HPE 1Y PW Tech Care Essential Service
Phone access to experts
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
For severity 1 incidents, HPE aims to either connect the Customer to a product specialist or call the Customer back within 15 minutes. For all other incidents, HPE may connect the Customer to a product specialist or call the Customer back within one hour.
Enhanced Phone Response: Remote response 24x7; service is available 24 hours per day, 7 days per week including HPE holidays.
24x7 on-site coverage: 4-hour on-site response for covered hardware; service is available 24 hours per day, 7 days per week including HPE holidays.
For all other incidents, HPE may connect the Customer to a product specialist or call the Customer back within one hour.
Expert online chat and Expert forum response
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
Expert online chat is limited to English language only, requires that the user be registered with HPE service portal and is available during the service coverage window. Availability may vary for certain products. Refer to hpe.com/services/expertchat for details or contact your local HPE Sales rep.
Expert forum response: Customers can post questions, issues, or discuss usage of products within the HPE community forums. HPE product specialists respond within two business days to any unsolved questions raised within the official HPE community forum for products covered by HPE Support services.
Where posts raise topics that should be addressed through standard support processes, HPE requests that a formal support incident is created and follows the standard HPE incident management processes.
The specialist technical resource response is limited to English language only and requires that the user be registered with HPE service portal and has registered service agreements.
General technical guidance
HPE endeavours to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer’s products covered by HPE Tech Care Service.
General technical guidance is available through the telephone, web, and chat communication channels and is subject to the service coverage window of the service agreement and will be treated as a noncritical incident.
When related to the topics detailed/described in the following, HPE identifies knowledge documents, videos, and knowledge base articles to assist with topics raised.
HPE Proprietary Service Tool assistance
For HPE products that are supported by HPE Proprietary Service Tools, HPE provides support and advice for their setup, configuration, and usage. Further for those connected products, HPE extends general technical guidance to include analytics and the events and recommendations provided.
For configured HPE products, on request, HPE assists Customers to understand the issues, events, and information provided by HPE Proprietary Service Tools.
Where analytics provide recommendations, HPE can provide qualification of the analysis, the recommendation, and the general next best actions in line with general technical guidance.
{"baseProduct":{"productID":"1013467947","productName":"HPE 1Y PW Tech Care Essential Service"},"navigationList":["Services und Support","Technologieservices","Hardware Software Combo Support Service","HPE 1Y PW Tech Care Essential Service"],"cartDetail":{},"productInfo":[{"productInfo":{"quantity":"1","productID":"H42DCPE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1670/1870 WS IoT 2022 Service"}},{"productInfo":{"quantity":"1","productID":"H32WKPE","productName":"HPE 1 Year Post Warranty Tech Care Essential Edgeline e920d Blade Svr Service"}},{"productInfo":{"quantity":"1","productID":"H02W5PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SE1660 Expanded Service"}},{"productInfo":{"quantity":"1","productID":"H11V8PE","productName":"HPE 1 Year Post Warranty Tech Care Essential StoreEasy 3850 Gateway Blade Storage Service"}},{"productInfo":{"quantity":"1","productID":"H42SRPE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1670 Expanded Service"}},{"productInfo":{"quantity":"1","productID":"H41WCPE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1470 WS IoT 2022 Service"}},{"productInfo":{"quantity":"1","productID":"H41ZCPE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1570 WS IoT 2022 Service"}},{"productInfo":{"quantity":"1","productID":"HZ1K6PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SN6000B 16Gb PP+FC Sch Service"}},{"productInfo":{"quantity":"1","productID":"HV7D8PE","productName":"HPE 1 Year Post Warranty Tech Care Essential DL580 Gen10 with OneView Service"}},{"productInfo":{"quantity":"1","productID":"HV7F6PE","productName":"HPE 1 Year Post Warranty Tech Care Essential DL560 Gen10 with OneView Service"}},{"productInfo":{"quantity":"1","productID":"HU8L5PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SN6600B 32Gb 48/48PP Switch Service"}},{"productInfo":{"quantity":"1","productID":"HZ0W5PE","productName":"HPE 1 Year Post Warranty Tech Care Essential 8/24c SAN Switch PowerPack Service"}},{"productInfo":{"quantity":"1","productID":"HY7P1PE","productName":"HPE 1 Year Post Warranty Tech Care Essential 1606 Ext SAN PP+ Switch Service"}},{"productInfo":{"quantity":"1","productID":"H28U3PE","productName":"HPE 1 Year Post Warranty Tech Care Essential MSA 1060 Storage Service"}},{"productInfo":{"quantity":"1","productID":"H24Y3PE","productName":"HPE 1 Year Post Warranty Tech Care Essential MSA 2052 Storage Service"}},{"productInfo":{"quantity":"1","productID":"HZ1A7PE","productName":"HPE 1 Year Post Warranty Tech Care Essential 1606 PowerPack Extension Switch Service"}},{"productInfo":{"quantity":"1","productID":"HY7R1PE","productName":"HPE 1 Year Post Warranty Tech Care Essential Brocade 16Gb PP+ Embedded Switch Service"}},{"productInfo":{"quantity":"1","productID":"H27Y3PE","productName":"HPE 1 Year Post Warranty Tech Care Essential MSA 2060 Storage Service"}},{"productInfo":{"quantity":"1","productID":"H25S8PE","productName":"HPE 1 Year Post Warranty Tech Care Essential MSA 1050 Storage Service"}},{"productInfo":{"quantity":"1","productID":"HZ0H5PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SN2600B POD Upgrade 16G Kit Service"}},{"productInfo":{"quantity":"1","productID":"HZ0E3PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SN2600B PP+12p Switch Service"}},{"productInfo":{"quantity":"1","productID":"HY8F6PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SN6500B PP+ FC Switch Service"}},{"productInfo":{"quantity":"1","productID":"HY8A2PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SN3600B 32Gb 24/24 PP+ Service"}},{"productInfo":{"quantity":"1","productID":"HY7W7PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SN4000B PP+ SANExt Switch Service"}},{"productInfo":{"quantity":"1","productID":"H28P3PE","productName":"HPE 1 Year Post Warranty Tech Care Essential MSA 2062 Storage Service"}},{"productInfo":{"quantity":"1","productID":"H27T4PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SimpliVity 325G10 7.5TB BTO UK Server Service"}},{"productInfo":{"quantity":"1","productID":"HX5V5PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SO 3640 48TB Sys Service"}},{"productInfo":{"quantity":"1","productID":"HX5U6PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SO 3620 24TB Sys Service"}},{"productInfo":{"quantity":"1","productID":"H77E5PE","productName":"HPE 1 Year Post Warranty Tech Care Essential DL580 Gen9 wOV Service"}},{"productInfo":{"quantity":"1","productID":"H34A6PE","productName":"HPE 1 Year Post Warranty Tech Care Essential c7000 with OV Service"}},{"productInfo":{"quantity":"1","productID":"H11W6PE","productName":"HPE 1 Year Post Warranty Tech Care Essential StoreEasy 1660/1860A Service"}},{"productInfo":{"quantity":"1","productID":"H10Z2PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1460A Service"}},{"productInfo":{"quantity":"1","productID":"H10X7PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1560A Service"}},{"productInfo":{"quantity":"1","productID":"H32SNPE","productName":"HPE 1 Year Post Warranty Tech Care Essential Edgeline e920 Blade Svr Service"}},{"productInfo":{"quantity":"1","productID":"HV5K4PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for Performance File Controller Service"}},{"productInfo":{"quantity":"1","productID":"HU8Y5PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SN6650B 32Gb 128/96 PP Switch Service"}},{"productInfo":{"quantity":"1","productID":"H11W1PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SE 1650 Extended Service"}},{"productInfo":{"quantity":"1","productID":"H11U4PE","productName":"HPE 1 Year Post Warranty Tech Care Essential StoreEasy 1650/1850 Service"}},{"productInfo":{"quantity":"1","productID":"H24T3PE","productName":"HPE 1 Year Post Warranty Tech Care Essential MSA 2050 Storage Service"}},{"productInfo":{"quantity":"1","productID":"H10P2PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SE 1660 Exp IoT 2019 Service"}},{"productInfo":{"quantity":"1","productID":"H10H3PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SE 1660/1860 IoT 2019 Service"}},{"productInfo":{"quantity":"1","productID":"H10B4PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SE 1560 IoT 2019 Service"}},{"productInfo":{"quantity":"1","productID":"H09V5PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for SE 1460 IoT 2019 Service"}},{"productInfo":{"quantity":"1","productID":"H02M6PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1560 Service"}},{"productInfo":{"quantity":"1","productID":"H02E0PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1460 Service"}},{"productInfo":{"quantity":"1","productID":"H01T4PE","productName":"HPE 1 Year Post Warranty Tech Care Essential for StoreEasy 1660/1860 Service"}},{"productInfo":{"quantity":"1","productID":"H25Z8PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SimpliVity 380 G10 6K Medium Server Service"}},{"productInfo":{"quantity":"1","productID":"H25X4PE","productName":"HPE 1 Year Post Warranty Tech Care Essential SimpliVity 380 G10 6KSeries Small Server Service"}}]}
Holen Sie sich Tipps, Antworten und Lösungen, wann immer Sie diese benötigen. Für allgemeine Fragen senden Sie uns eine E-Mail an hpestore.quote-request@hpe.com
Finden Sie das, was Sie suchen?
Brauchen Sie Hilfe bei der Suche nach dem richtigen Produkt für Ihr Unternehmen?
Unsere Produktexperten würden sich gerne mit Ihnen unterhalten, um Produkte und Dienstleistungen zu finden, die Ihnen Chancen eröffnen und Ihre geschäftlichen Herausforderungen lösen.
* Alle angezeigten Preise sind Richtpreise, der Fachhändler legt den endgültigen Transaktionspreis fest und kann weitere Gebühren wie Mehrwertsteuer und Versandkosten berücksichtigen. Der vom Fachhändler festgelegte Transaktionspreis kann von dem anderer Fachhändler und dem angezeigten Richtpreis abweichen. Die Richtpreise können zeitlich begrenzte Sonderangebote enthalten. HPE behält sich das Recht vor, jederzeit Preisanpassungen vorzunehmen, u. a. aufgrund von sich ändernden Marktbedingungen, der Einstellung von Produkten, eingeschränkter Produktverfügbarkeit, dem Ende der Lebensdauer von Werbeaktionen und Fehlern in der Werbung.
Wählen Sie ein Land, um ein Angebot zu erhalten
Maximal vier Artikel können zum Vergleich hinzugefügt werden.