Services and Support

Designed to provide a smooth startup, the HPE 3PAR StoreServ 7000 Storage Installation and Startup Service provides deployment of your HPE 3PAR StoreServ 7000 Storage, helping to ensure proper installation in your storage environment as well as helping you increase the benefit from your storage investment.

The service provides the activities required to help you deploy your HPE 3PAR StoreServ 7000 Storage into operation. With the assistance of your designated IT storage administrator, a Hewlett Packard Enterprise service specialist deploys your array as more fully described in the ‘Service features’ table below.

When ordered with the upgrade products, the service also provides deployment of hardware upgrades to your existing HPE 3PAR StoreServ 7000 Storage.

Designed to provide a smooth startup, the HPE 3PAR StoreServ 7000 Storage Installation and Startup Service provides deployment of your HPE 3PAR StoreServ 7000 Storage, helping to ensure proper installation in your storage environment as well as helping you increase the benefit from your storage investment.

The service provides the activities required to help you deploy your HPE 3PAR StoreServ 7000 Storage into operation. With the assistance of your designated IT storage administrator, a Hewlett Packard Enterprise service specialist deploys your array as more fully described in the ‘Service features’ table below.

When ordered with the upgrade products, the service also provides deployment of hardware upgrades to your existing HPE 3PAR StoreServ 7000 Storage.

HPE Data Privacy Services bring your organization the necessary infrastructure support to help you protect and optimize sensitive data across the entire IT lifecycle, while accelerating business innovation and complying with data security regulations. The need for data privacy solutions and infrastructure support continues to rise at a very high rate due to changes in government regulations and the business risk mitigation associated with material management and control. When your organization is retiring systems, upgrading storage and servers, returning leased equipment, or redeploying data storing devices, it is critical that you take steps to protect the company information they contain. Simply deleting the files on the hard drive, however, is not enough to make the data permanently inaccessible.

HPE Data Sanitization Services provide the skilled resources and tools to help your organization address this important but often overlooked security risk. Using specialized software techniques, an HPE service specialist or authorized service partner will help ensure that data cannot be reconstructed or retrieved from hard disk media in your server and storage devices. These services offer you a smart alternative or augmentation to physical hardware destruction by executing procedures to remove data from disk media.

HPE Data Privacy Services bring your organization the necessary infrastructure support to help you protect and optimize sensitive data across the entire IT lifecycle, while accelerating business innovation and complying with data security regulations. The need for data privacy solutions and infrastructure support continues to rise at a very high rate due to changes in government regulations and the business risk mitigation associated with material management and control. When your organization is retiring systems, upgrading storage and servers, returning leased equipment, or redeploying data storing devices, it is critical that you take steps to protect the company information they contain. Simply deleting the files on the hard drive, however, is not enough to make the data permanently inaccessible.

HPE Data Sanitization Services provide the skilled resources and tools to help your organization address this important but often overlooked security risk. Using specialized software techniques, an HPE service specialist or authorized service partner will help ensure that data cannot be reconstructed or retrieved from hard disk media in your server and storage devices. These services offer you a smart alternative or augmentation to physical hardware destruction by executing procedures to remove data from disk media.

HPE Installation and Startup Service for the HPE Moonshot System infrastructure provides for the installation of one HPE Moonshot 1500 Chassis and its associated HPE Moonshot servers and network switches, as well as operating system deployment and basic configuration of OS network parameters to establish network connectivity, as more fully described below.

In response to the needs of the majority of HPE Moonshot Customers, this fixed-price service targets new hardware installation and software deployments for the HPE Moonshot system, subject to the limitations below. For more advanced installation, configuration, and integration requirements, custom deployments are available through a mutually agreed and executed Statement of Work (SOW), based upon the customer’s needs.

HPE StoreEver MSL Tape Library Installation and Startup Service provides for the installation of HPE Storage libraries, including library subcomponents, into SAN environments. This service specifically provides for the installation and startup of HPE StoreEver MSL Tape Libraries.

HPE StoreEver MSL Tape Library Installation and Startup Service provides for the installation of HPE Storage libraries, including library subcomponents, into SAN environments. This service specifically provides for the installation and startup of HPE StoreEver MSL Tape Libraries.

HPE Network Configuration and Integration Service provides a flexible way for you to receive HPE networking configuration and integration assistance from Hewlett Packard Enterprise to help meet your networking needs.

When you purchase this service, an HPE technical specialist will be assigned to your organization for the duration of your purchased hours to assist with mutually agreed-upon HPE networking-related configuration and integration activities that you direct.

You have the flexibility to choose from a variety of eligible service activities, including advanced configuration of wired and wireless network devices, network integration and interoperability testing, network security implementation, network management installation and configuration, troubleshooting, and general consultation on designs or implementation plans that you provide.

HPE Network Configuration and Integration Service hours can be purchased for either remote or on-site delivery of services. See “Ordering Information” below for more details.

HPE Network Configuration and Integration Service is sold in increments of one hour for all off-site remote service assistance. On-site service assistance requires a minimum purchase of two consecutive 8-hour days (16 hours) and is provided at a single location at your facilities. Incremental days can be purchased to continue on-site services.

HPE Network Configuration and Integration Service provides a flexible way for you to receive HPE networking configuration and integration assistance from Hewlett Packard Enterprise to help meet your networking needs.

When you purchase this service, an HPE technical specialist will be assigned to your organization for the duration of your purchased hours to assist with mutually agreed-upon HPE networking-related configuration and integration activities that you direct.

You have the flexibility to choose from a variety of eligible service activities, including advanced configuration of wired and wireless network devices, network integration and interoperability testing, network security implementation, network management installation and configuration, troubleshooting, and general consultation on designs or implementation plans that you provide.

HPE Network Configuration and Integration Service hours can be purchased for either remote or on-site delivery of services. See “Ordering Information” below for more details.

HPE Network Configuration and Integration Service is sold in increments of one hour for all off-site remote service assistance. On-site service assistance requires a minimum purchase of two consecutive 8-hour days (16 hours) and is provided at a single location at your facilities. Incremental days can be purchased to continue on-site services.