Return Policy

By placing an order with TXC Technologies, you acknowledge and agree to the following return policies for HPE products:

• Final Sale: All orders for HPE products are non-cancellable and non-returnable once placed. These purchases are considered final. Warranty or Technical Support: Returns for warranty or technical issues beyond the initial 30-day window should be directed to HPE directly.
• Additional Support: For any questions or further assistance, please contact us at RMA@txctech.com.

Please ensure that you fully understand and agree to these terms before proceeding with your order.

Privacy Policy

TXC Technologies collects personal information to facilitate your product and service purchases, process credit applications, and send newsletters, promotional emails, or other communications. We use the information we collect to fulfill your orders and create a more personalized online experience.

This is a brief overview of our Privacy Policy, and we encourage you to read the full policy for more detailed information. Please note that this policy may change over time, so we recommend checking back periodically for updates.

Use of Your Information: Except as limited below, TXC Technologies reserves the right to use or disclose your personally identifiable information for business purposes as needed.

By using our services, you acknowledge that you understand and agree to our Privacy Policy.

Shipping Policy

At TXC Technologies, we strive to provide reliable shipping services to ensure your orders arrive promptly.

Shipping Carriers:

• Orders are primarily shipped via UPS and FedEx. However, we may also use DHL, USPS, or other freight carriers at our discretion, depending on the shipping requirements.

Alternative Shipping Methods:

• In some cases, we may use the most efficient service to ship orders, even if it deviates from the chosen delivery method. For example, if a client near our warehouse selects 2-day shipping, but ground shipping would deliver the package within 1-2 days, we may ship the order via ground service to expedite the delivery without impacting the expected arrival time.

Electronic Deliveries:

• Certain products, such as software activation codes and license keys, may be available for electronic delivery via email. These orders are custom-generated by the manufacturer and may take 1-3 business days to process. Once ready, we will send the relevant information to the customer via email.

Restrictions:

• Some restrictions may apply to shipping, particularly for certain products or geographic locations.