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HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.
Les crédits de service HPE donnent au client la possibilité de choisir parmi différentes activités de service sur mesure. Ils incluent des évaluations, des analyses de performance, la gestion des microprogrammes, les services professionnels et les meilleures pratiques opérationnelles pour enrichir les services fournis dans le cadre de la garantie active ou pour prendre en charge la couverture des services avec HPE. Les activités de services sont conçues pour englober un large éventail de domaines appartenant aux technologies de l'information, dont l'IT en interne traditionnelle, le Big Data, les infrastructures convergées, et les infrastructures cloud hybrides. Grâce aux crédits, le client peut sélectionner les services spécifiques dont il a besoin, quand il en a besoin chaque année, afin de l'aider à maximiser vos performances informatiques et à atteindre ses objectifs métiers.
Les crédits de service HPE donnent au client la possibilité de choisir parmi différentes activités de service sur mesure. Ils incluent des évaluations, des analyses de performance, la gestion des microprogrammes, les services professionnels et les meilleures pratiques opérationnelles pour enrichir les services fournis dans le cadre de la garantie active ou pour prendre en charge la couverture des services avec HPE. Les activités de services sont conçues pour englober un large éventail de domaines appartenant aux technologies de l'information, dont l'IT en interne traditionnelle, le Big Data, les infrastructures convergées, et les infrastructures cloud hybrides. Grâce aux crédits, le client peut sélectionner les services spécifiques dont il a besoin, quand il en a besoin chaque année, afin de l'aider à maximiser vos performances informatiques et à atteindre ses objectifs métiers.
Les crédits de service HPE donnent au client la possibilité de choisir parmi différentes activités de service sur mesure. Ils incluent des évaluations, des analyses de performance, la gestion des microprogrammes, les services professionnels et les meilleures pratiques opérationnelles pour enrichir les services fournis dans le cadre de la garantie active ou pour prendre en charge la couverture des services avec HPE. Les activités de services sont conçues pour englober un large éventail de domaines appartenant aux technologies de l'information, dont l'IT en interne traditionnelle, le Big Data, les infrastructures convergées, et les infrastructures cloud hybrides. Grâce aux crédits, le client peut sélectionner les services spécifiques dont il a besoin, quand il en a besoin chaque année, afin de l'aider à maximiser vos performances informatiques et à atteindre ses objectifs métiers.
Les crédits de service HPE donnent au client la possibilité de choisir parmi différentes activités de service sur mesure. Ils incluent des évaluations, des analyses de performance, la gestion des microprogrammes, les services professionnels et les meilleures pratiques opérationnelles pour enrichir les services fournis dans le cadre de la garantie active ou pour prendre en charge la couverture des services avec HPE. Les activités de services sont conçues pour englober un large éventail de domaines appartenant aux technologies de l'information, dont l'IT en interne traditionnelle, le Big Data, les infrastructures convergées, et les infrastructures cloud hybrides. Grâce aux crédits, le client peut sélectionner les services spécifiques dont il a besoin, quand il en a besoin chaque année, afin de l'aider à maximiser vos performances informatiques et à atteindre ses objectifs métiers.
Les crédits de service HPE donnent au client la possibilité de choisir parmi différentes activités de service sur mesure. Ils incluent des évaluations, des analyses de performance, la gestion des microprogrammes, les services professionnels et les meilleures pratiques opérationnelles pour enrichir les services fournis dans le cadre de la garantie active ou pour prendre en charge la couverture des services avec HPE. Les activités de services sont conçues pour englober un large éventail de domaines appartenant aux technologies de l'information, dont l'IT en interne traditionnelle, le Big Data, les infrastructures convergées, et les infrastructures cloud hybrides. Grâce aux crédits, le client peut sélectionner les services spécifiques dont il a besoin, quand il en a besoin chaque année, afin de l'aider à maximiser vos performances informatiques et à atteindre ses objectifs métiers.
Les crédits de service HPE donnent au client la possibilité de choisir parmi différentes activités de service sur mesure. Ils incluent des évaluations, des analyses de performance, la gestion des microprogrammes, les services professionnels et les meilleures pratiques opérationnelles pour enrichir les services fournis dans le cadre de la garantie active ou pour prendre en charge la couverture des services avec HPE. Les activités de services sont conçues pour englober un large éventail de domaines appartenant aux technologies de l'information, dont l'IT en interne traditionnelle, le Big Data, les infrastructures convergées, et les infrastructures cloud hybrides. Grâce aux crédits, le client peut sélectionner les services spécifiques dont il a besoin, quand il en a besoin chaque année, afin de l'aider à maximiser vos performances informatiques et à atteindre ses objectifs métiers.
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