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Electronic license for HPE IMC Service Operation Management module
SKU # JG139AAE
The HPE IMC Service Operation Manager (SOM) Software provides lifecycle management of IT network operations from ticket creation to status checks to execution and resolution.
End users can manage and recognize their own network issues and track service requests, reducing overall IT involvement.
Configuration management allows for the automated and manual setting of control mechanisms and audit configuration changes.
Integration with alarming reduces maintenance by enabling problem recognition, improving network efficiency, stability, and quality.
The HPE IMC Service Operation Manager (SOM) Software tailors flow management to operations management based on predefined templates appropriate for an organization.
Leverage a centralized knowledgebase for issue resolution and problem identification.
Easily interfaces between end users and administrators to reduce IT time in both operations and management.