Installation of Hardware Support Services

HPE Installation and Startup Service for HPE StorageWorks ESL E-Series, EML E-Series, MSL, and VLS Tape Libraries provides for the installation and implementation of HPE StorageWorks libraries, including library sub-components in SAN environments.

HPE MSA Family Installation and Startup Service provides the necessary activities required to deploy the HPE Modular Storage Array (MSA) into your storage environment.

With the assistance of your designated IT storage administrator and using best practices, a Hewlett Packard Enterprise service specialist will help plan, design, and deploy your HPE MSA array system, resulting in a more efficiently configured system. The Hewlett Packard Enterprise service specialist will also perform installation verification tests and provide a customer orientation session.

HPE Installation Service provides for the basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give you the peace of mind that comes from knowing your HPE and HPE-supported products have been installed by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.

HPE Installation and Startup Service for HPE network switching products coordinates the installation, configuration, and verification and is designed to get your new HPE networking device quickly up and running and connected to your network infrastructure.

This service is available for select HPE network switching products. With this service, you will also receive a brief orientation session on the product features installed.

The device configuration, final verification tests and orientation session for this service are delivered remotely. On-site delivery of these items may be available in some geographic locations and may result in additional charges. Please contact your local HPE
representative for details. Please also refer to the Service Limitations section below for more details.

HPE Installation Service for ProLiant Storage Server provides for the unpacking, installation, and basic configuration of your HPE ProLiant Storage Server (network attached storage [NAS]) device, connection of all cables, and initial verification tests as described in the product manual. During the configuration process, the HPE service specialist will use a setup wizard to set required network addresses, configure a sample user file share, and map that file share to a host. A sample file data copy, or Snapshot, is also created. A brief orientation session is provided that will include an explanation of the product features and a demonstration of verification tests, including host access to the storage share and to the Snapshot copy.

HPE Installation Service provides for the basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give you the peace of mind that comes from knowing your HPE and HPE-supported products have been installed by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.

HPE Installation Service provides for the basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give you the peace of mind that comes from knowing your HPE and HPE-supported products have been installed by a Hewlett Packard Enterprise specialist in accordance with the manufacturer’s product documentation.

Designed to provide a smooth startup, the HPE StoreVirtual 3000 System Installation, Startup, and Add-On Service provides deployment of your HPE StoreVirtual 3000 System, ensuring proper installation in your storage environment as it helps you increase the benefit from your storage investment.

The service provides activities required to help you deploy your HPE StoreVirtual 3000 System into operation. With the assistance of your designated IT storage administrator, a Hewlett Packard Enterprise service specialist deploys your storage product as more fully described in the ‘Service features’ table below.

When ordered with hardware upgrade products, this service also provides deployment of hardware upgrades to your existing HPE StoreVirtual 3000 System. The service includes the following:

• For new installations, configuration and presentation of a test virtual volume using non-production data for up to two hosts

• For storage hardware upgrades, installation and configuration of the upgrade products as further detailed below

Reconfiguration of your existing storage—for example, Virtual volumes, hosts, or a SAN—is outside the scope of this service. Please refer to additional exclusions in the ‘Service limitations’ section below.

Designed to provide a smooth startup, the HPE StoreVirtual 3000 System Installation, Startup, and Add-On Service provides deployment of your HPE StoreVirtual 3000 System, ensuring proper installation in your storage environment as it helps you increase the benefit from your storage investment.

The service provides activities required to help you deploy your HPE StoreVirtual 3000 System into operation. With the assistance of your designated IT storage administrator, a Hewlett Packard Enterprise service specialist deploys your storage product as more fully described in the ‘Service features’ table below.

When ordered with hardware upgrade products, this service also provides deployment of hardware upgrades to your existing HPE StoreVirtual 3000 System. The service includes the following:

• For new installations, configuration and presentation of a test virtual volume using non-production data for up to two hosts

• For storage hardware upgrades, installation and configuration of the upgrade products as further detailed below

Reconfiguration of your existing storage—for example, Virtual volumes, hosts, or a SAN—is outside the scope of this service. Please refer to additional exclusions in the ‘Service limitations’ section below.

HPE provides hardware installation and startup services for the HPE SimpliVity 380, HPE SimpliVity 2600, or HPE SimpliVity 325 appliances. These services provide the successful installation of your HPE SimpliVity hyperconverged infrastructure. These services will assist you in bringing your new HPE SimpliVity hardware into operation in a timely and professional manner.