About
Hewlett Packard Enterprise brings public sector customers an unmatched combination of technology know-how, subject matter expertise, and strong local partnerships. With innovation at our core, we have over half a century of proven success as a trusted technology advisor. We deliver meaningful results today and offer a clear IT roadmap to success in an ever-accelerating future. Our Texas DIR Contract offers a wide range of products and services to help your agency buy and implement technology.
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Summary
Broad contract terms and other pertinent information is presented below.
| Contract Summary | |
| Contract Name | Hewlett Packard Enterprise Texas DIR Cooperative Contract |
| Contract Number | DIR-TSO-4160 |
| Contract Period | October 2, 2018 through October 2, 2024 |
| Contract Details | Hewlett Packard Enterprise (NYSE: HPE) is the global edge-to-cloud company that helps organizations accelerate outcomes by unlocking value from all of their data, everywhere. Built on decades of reimagining the future and innovating to advance the way people live and work, HPE delivers unique, open and intelligent technology solutions as a service. With offerings spanning Cloud Services, Compute, High Performance Computing & AI, Intelligent Edge, Software, and Storage, HPE provides a consistent experience across all clouds and edges, helping customers develop new business models, engage in new ways, and increase operational performance. For more information, visit: www.hpe.com |
| Eligible Texas Agencies | Eligibility is determined by Texas Government Code. Eligible customers include state agencies, public universities, K-12 education institutions, and local government units (cities, counties, municipalities) in the state of Texas. |
| Out of State Participation | Interstate Cooperation Contracts (ISC) are available for out of state users. If your state or agency holds an ISC, you are eligible to use HPE’s Texas DIR Contract. To verify eligibility or obtain more information on how to set up an ISC, visit DIR’s website here. |
| Eligible Products | Servers, Storage, Networking, Software and Related Services |
| Configurations, quotes or ordering assistance | 1-844-842-4584 Sales Desk |
| HPE fax numbers | 1-800-825-2329 |
| Contractor’s ordering address | Hewlett Packard Enterprise Attn: SLED Program Office 4231 Tandem Blvd Austin, TX 78728 |
| Indirect Ordering | Under the Fulfillment Subcontractor Program the Purchase Order (“Order”) is made out to one of the approved Fulfillment Subcontractors. Order and payment are issued by the Purchasing Entity directly to the Fulfillment Subcontractor. Order and payment is issued by the purchasing entity directly to the named fulfillment subcontractor under the Fulfillment Subcontractor Program. Orders must include the Master Contract number DIR-TSO-4160. |
| Wire Transfers | Hewlett Packard Enterprise Company Wells Fargo Bank P.O. Box 603174 Charlotte, NC 28260-3174 Account #: 4141238782 Routing number: 121000248 |
| Online Payments | Submit your quote or purchase order to us.directorders@hpe.com for processing. |
| Warranty | Networking Server |
| Returns | In the event that the solution you procured is within the 30 day goodwill return policy we advise you to work with the authorized HPE Reseller you procured the solution through or your HPE Sales Representative so they can initiate a RMA (Return Material Authorization) request. Product not eligible – Customized Products, refurbished products, consumable products & 3rd party options. Also product procured not through an authorized HPE reseller, or direct from HPE through this contract does not qualify under this agreement. for processing. |
| Contractor Information | Fed tax # 47-3298624 DUNS # 07-983-4910 |
| Contract managers, sales, and service teams | |
| HPE DIR Contract Manager: | Jacklyn Smith (207) 494-6436 |
| Reseller Questions | Send e-mail to HPE Partner SLED Contract Support - hpe-indirectfulfillment@hpe.com |
Pricing and Terms
| Pricing & Terms | |
| Master Agreement and Pricing Terms |
Amendment 1 Contract Documents may be found on the above link under "Contract Documents" section
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| Product Price File |
Indirect Fulfillment Program
| Resellers | |
| DIR-TSO-4160-HUB Plan | |
| DIR-TSO-4160-Approved Resellers |