About
Hewlett Packard Enterprise brings public sector customers an unmatched combination of technology know-how, subject matter expertise, and strong local partnerships. With innovation at our core, we have over half a century of proven success as a trusted technology advisor. We deliver meaningful results today and offer a clear IT roadmap to success in an ever-accelerating future. Our Texas DIR Contract offers a wide range of products and services to help your agency buy and implement technology.
Summary
Broad contract terms and other pertinent information is presented below.
| Contract Summary | |
| Contract Name | State of Texas Department of Information Services Contract for Products & Related Services |
| Contract Number | |
| Eligible Products | Servers, Storage, Networking, Software and Related Services |
| Configurations, quotes or ordering assistance | 1-844-842-4584 Sales Desk |
| HPE fax numbers | 1-800-825-2329 |
| Contractor’s ordering address | Hewlett Packard Enterprise Attn: SLED Program Office 4231 Tandem Blvd Austin, TX 78728 |
| TX DIR Ordering |
To place an order an authorized agency has the option to order directly with HPE or utilize one of our Fulfillment Subcontractors and all Resulting Purchase Orders must reference DIR Master Contract number, DIR-CPO-5381.
|
| Wire Transfers | Hewlett Packard Enterprise Company Wells Fargo Bank P.O. Box 603174 Charlotte, NC 28260-3174 Account #: 4141238782 Routing number: 121000248 |
| Online Payments | Submit your quote or purchase order to us.directorders@hpe.com for processing. |
| Warranty | Networking Server |
| Returns | In the event that the solution you procured is within the 30 day goodwill return policy we advise you to work with the authorized HPE Reseller you procured the solution through or your HPE Sales Representative so they can initiate a RMA (Return Material Authorization) request. Product not eligible – Customized Products, refurbished products, consumable products & 3rd party options. Also product procured not through an authorized HPE reseller, or direct from HPE through this contract does not qualify under this agreement. for processing. |
| Contractor Information | Fed tax # 47-3298624 DUNS # 07-983-4910 |
| Contract managers, sales, and service teams | |
| HPE DIR Contract Manager: | Traci Purser (970) 898-4033 |
| Reseller Questions | Send e-mail to HPE Partner SLED Contract Support - hpe-indirectfulfillment@hpe.com |
Pricing and Terms
| Pricing & Terms | |
| Master Agreement and Pricing Terms |
Amendment 1 Contract Documents may be found on the above link under "Contract Documents" section
|
| Product Price File: | |
| DIR-CPO-5381 Appendix C Pricing Index |
Indirect Fulfillment Program
| Resellers | |
| DIR-CPO-538-HUB Plan |