*RRP - Reseller Recommend Price. Prices may vary based on local reseller.Prices provided in quotes by local resellers may vary.Show MoreShow Less
Loading...
https://connect.hpe.com/e/f2?nocache
en
Our system could not confirm your address to be valid and cannot find a recommended alternative. It is strongly recommended that you edit the address and try again. You may also continue with the address as you entered it if you are sure it is correct.
Provided User Id doesn't have access to this country, Please try sign in to authorized country partner portal.
Partner doesn’t have any country associated. Please contact System administrator.
Your Email/Password combination is incorrect. Please try again.
We've identified you as an Partner Store customer accessing HPE Storefront. Please 'click here' to log in to the Partner Store.
We've identified you as an HPE storefront customer accessing the Partner Store. Please 'click here' to log in to the HPE storefront.
Login Error
The requested account is an existing enterprise account. Please click here to login to enterprise store.
Sign-in Error
The associated account is connected to an employee profile. Please either register or use an alternative account to log in to the storefront.
Thank you for filling out your profile information. To complete your registration, please check your inbox for an email from Hewlett Packard Enterprise (HPE) and follow the validation steps.
HPE Foundation Care 24x7 Service - HW - SW - and Collab Support - 5 year
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.
Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
You can choose from a set of reactive support levels to meet your business and operational needs.
HPE Foundation Care service-level options: The HPE Foundation Care options noted in the following are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products.
Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products.
All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility.
Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week.
For products covered by Foundation Care, HPE offers three distinct service levels: • HPE Foundation Care NBD Service • HPE Foundation Care 24x7 Service • HPE Foundation Care CTR Service
Get Started
Pricing displayed for the products does not include applicable taxes and shipping.
{"baseProduct":{"productID":"1014782976","productName":"HPE Foundation Care 24x7 Service - HW - SW - and Collab Support - 5 year"},"navigationList":["Services and Support","Technology Services","Hardware Software Combo Support Service","HPE Foundation Care 24x7 Service - HW - SW - and Collab Support - 5 year"],"cartDetail":{},"productInfo":[{"productInfo":{"quantity":"1","productID":"H03XHE","productName":"HPE Aruba Networking Foundational Care 5Y 4HR Onsite 9300S 32p DC Sw SVC"}},{"productInfo":{"quantity":"1","productID":"H04FDE","productName":"HPE Aruba Networking Foundational Care 5Y 4HR Onsite CP N3000 SVC"}},{"productInfo":{"quantity":"1","productID":"H04BFE","productName":"HPE Aruba Networking Foundational Care 5Y 4HR Onsite CP N3001 SVC"}},{"productInfo":{"quantity":"1","productID":"H88B9E","productName":"HPE Aruba Networking 5 Year Foundational Care 4\u2011Hour Onsite 5120v3 8G Service"}},{"productInfo":{"quantity":"1","productID":"H8UW6E","productName":"HPE Aruba Networking Foundational Care 5Y 4HR Onsite 2930M SR POE Switch SVC"}},{"productInfo":{"quantity":"1","productID":"H04JCE","productName":"HPE Aruba Networking Foundational Care 5Y 4HR Onsite CP N1000 SVC"}}]}
Get advice, answers, and solutions when you need them. For general questions, email us at hpestore.quote-request@hpe.com
Find what you are looking for?
Need help locating the right product for your business?
Our product experts would love to chat with you to find products and services that enable opportunities and resolve your business problems.
*All pricing displayed is indicative; the reseller sets the final transactional price and may include other fees such as sales tax/VAT and shipping. The transactional price set by the reseller may vary from other resellers and the indicative price displayed. Indicative pricing may include limited-time promotional offers. HPE reserves the right to make pricing adjustments at any time for reasons including, but not limited to, changing market conditions, product discontinuation, restricted product availability, promotion end of life, and errors in advertisements.