Installation and Startup for Software Service

HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Virtual Copy provides implementation of the HPE 3PAR or HPE Primera Storage System’s Virtual Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy HPE Virtual Copy functionality.

HPE Virtual Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, Hewlett Packard Enterprise service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your storage environment.

The Level I service is designed to help you get HPE Virtual Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

The Level II service provides implementation and testing of the HPE Virtual Copy configuration using volumes you designate and verifies operation of the designated volumes with one application that you manage.

The Level III service is a tailored service based on a Statement of Work (SOW) created by Hewlett Packard Enterprise that addresses your organization’s unique requirements not addressed by Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.

HPE StoreOnce single node Catalyst Startup Service provides implementation and verification of the backup and remote copy features of HPE StoreOnce Catalyst functionality.

This service provides a basis for the implementation of HPE StoreOnce Catalyst software, and the testing services necessary to deploy increased functionality to branch offices or move data between data centers on your HPE StoreOnce environment. HPE StoreOnce Catalyst software for HPE StoreOnce Backup allows clients to deduplicate data on media servers or backup servers before it is transferred to a centralized HPE StoreOnce Backup system.

The service is offered for one StoreOnce single-node appliance only, covering Catalyst, StoreOnce VSA, Cloud Bank Storage or StoreOnce VSA and VTL/NAS. The service is not offered as a standalone product and must be included with a StoreOnce single-node appliance, covering Catalyst, Cloud Bank Storage and StoreOnce VSA or StoreOnce VSA and VTL/NAS.

This Catalyst startup service provides setup of HPE StoreOnce Catalyst, and creates one Catalyst or Catalyst Cloud Bank Storage store on one StoreOnce single-node appliance, or up to five StoreOnce VTLs or up to five StoreOnce NAS shares. As part of this service, Hewlett Packard Enterprise will take you through the HPE StoreOnce Catalyst features, prepare your organization to architect and deploy the HPE StoreOnce Catalyst design into your production environment, and explain how you can build and enhance StoreOnce Catalyst stores.

HPE SAN Deployment Service provides installation and configuration of your storage area network (SAN). Hewlett Packard Enterprise offers three service levels based on the size and complexity of your SAN environment.

HPE SAN Deployment Service covers a comprehensive complement of technologies, including Fibre Channel (FC), Fibre Channel over Ethernet (FCoE), Fibre Channel over IP (FCIP), FICON (Fibre Channel for HPE XP Storage Array-based mainframe storage), and iSCSI or serial-attached SCSI (SAS), for switches and associated devices. This service implements a new single-fabric or dual-fabric SAN or extends an existing SAN but does not include configuration of arrays or storage devices that are covered by their own corresponding deployment services.

HPE SimpliVity 380 Onsite Software Installation and Startup Service ensures the successful implementation of your HPE SimpliVity 380 hyperconverged infrastructure. Our on-site experts will install and configure your HPE SimpliVity 380 software to jumpstart your investment, support your IT staff, and accelerate time-to-value. This service provides planning, service deployment, installation verification testing (IVT), and an orientation session to facilitate deployment of the features and functionality of an HPE SimpliVity 380 product as more fully described in the Service features table.

HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.

HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.

Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.

The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.

HPE 3PAR All-inclusive Multi-system Software Installation and Startup Service provides a limited implementation of the HPE 3PAR Remote Copy, Peer Motion, and Peer Persistence components of HPE 3PAR All-inclusive Multi-system Software. HPE 3PAR All-inclusive Multi-system Software is designed to provide enhanced availability and disaster recovery protection.

To help ensure a timely, cost-effective deployment that can help you to reduce risk and shorten your time to results, Hewlett Packard Enterprise service professionals efficiently handle your implementation tasks.

The service, which provides installation and startup for the HPE 3PAR Remote Copy, Peer Motion, and Peer Persistence functionality of HPE 3PAR All-inclusive Multi-system Software in your storage environment, is designed to help you get HPE 3PAR All-inclusive Multi-system Software up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

This service excludes implementation of the HPE Cluster Extension Software component of the HPE 3PAR All-inclusive Multi-system Software product, which provides host cluster failover. Deployment of the Cluster Extension software component is provided by ordering HPE Cluster Extension Solution Implementation Service (see publication 4AA1-2456ENN).

The following are excluded from this service but are available via the HPE Data Replication Solution Service for HPE 3PAR Remote Copy and Peer Persistence software:
• Implementation and testing of the HPE 3PAR Remote Copy and Peer Persistence software configuration using production volumes or a production application

• Other services that address the unique requirements of your organization, such as verification of multiple applications you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases

Please refer to additional exclusions in the Service limitations section.

HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Virtual Copy provides implementation of the HPE 3PAR or HPE Primera Storage System’s Virtual Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy HPE Virtual Copy functionality.

HPE Virtual Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, Hewlett Packard Enterprise service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your storage environment.

The Level I service is designed to help you get HPE Virtual Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

The Level II service provides implementation and testing of the HPE Virtual Copy configuration using volumes you designate and verifies operation of the designated volumes with one application that you manage.

The Level III service is a tailored service based on a Statement of Work (SOW) created by Hewlett Packard Enterprise that addresses your organization’s unique requirements not addressed by Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.

HPE Data Replication Solution Service for HPE 3PAR and HPE Primera Remote Copy provides implementation of the HPE 3PAR and HPE Primera Storage System’s Remote Copy product. This service provides the analysis, design, implementation, and testing services necessary to deploy Remote Copy functionality.

HPE Remote Copy provides enhanced availability and disaster recovery protection. To help ensure a timely, cost-effective deployment that reduces risk and shortens your time to results, HPE service professionals efficiently handle the entire gamut of complex implementation tasks. The service is offered at three service levels, ranging from installation and startup through comprehensive implementation tailored to address the specific needs of your HPE 3PAR and HPE Primera storage environment.

Three levels of service are offered:
The Level I service is designed to help you get HPE Remote Copy up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

The Level II service provides implementation and testing of the HPE Remote Copy configuration using volumes you designate and verifies operation of the volumes with one Customer-configured application.

The Level III service is a tailored service based on a Statement of Work (SOW) created by HPE that addresses your organization’s unique requirements not included in Level I and II services. The Level III service can accommodate verification of more than one application you have configured; scripting; or integration and configuration by HPE of your applications, backup environment, or databases.

HPE SAN Deployment Service provides installation and configuration of your storage area network (SAN). Hewlett Packard Enterprise offers three service levels based on the size and complexity of your SAN environment.

HPE SAN Deployment Service covers a comprehensive complement of technologies, including Fibre Channel (FC), Fibre Channel over Ethernet (FCoE), Fibre Channel over IP (FCIP), FICON (Fibre Channel for HPE XP Storage Array-based mainframe storage), and iSCSI or serial-attached SCSI (SAS), for switches and associated devices. This service implements a new single-fabric or dual-fabric SAN or extends an existing SAN but does not include configuration of arrays or storage devices that are covered by their own corresponding deployment services.

For a smooth startup, HPE StoreOnce Recovery Manager Central Software Installation and Startup Service provides deployment of your HPE StoreOnce Recovery Manager Central software, with features designed to both help ensure proper installation in your storage environment and increase the benefit from your storage investment.

Complementing your new HPE StoreOnce Recovery Manager Central storage software, HPE StoreOnce Recovery Manager Central Software
Installation and Startup Service provides a set of features associated with deployment of your licensed HPE StoreOnce Recovery Manager
Central software products into operation. With the assistance of your designated IT storage administrator, an HPE service specialist deploys
your HPE StoreOnce Recovery Manager Central software as more fully described in this document.

This is a one-day service and provides a limited implementation to help you get HPE Recovery Manager Central Software up and running quickly and to provide a demonstration of the product’s key features using sample or test data only.

This service is applicable only to supported environments. Scripting is not within the scope of the service, but can be accommodated at additional charge (scripting can help enable integration and end-to-end automation within your organization’s environment).