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Designed to provide a smooth startup, HPE 3PAR and HPE Primera Software Installation and Startup Service provides deployment of your HPE 3PAR 8000, 9000, and 20000 and HPE Primera storage software, helping to ensure proper installation in your storage environment as well as helping you increase the benefit from your storage investment.
Complementing your new HPE 3PAR and HPE Primera storage software, HPE 3PAR and HPE Primera Software Installation and Startup Service provides the necessary activities required to help you deploy your licensed HPE 3PAR and HPE Primera software products into operation. With the assistance of your designated IT storage administrator, an HPE service specialist deploys your HPE 3PAR and
HPE Primera software as more fully described in the Service features table.
This service is applicable only for supported environments. Scripting is not within the scope of the service, but can be accommodated at additional cost (scripting can help enable integration and end-to-end automation within your organization’s environment). Please refer to additional exclusions in the Service limitations section.
HPE SimpliVity 380 Onsite Software Installation and Startup Service ensures the successful implementation of your HPE SimpliVity 380 hyperconverged infrastructure. Our on-site experts will install and configure your HPE SimpliVity 380 software to jumpstart your investment, support your IT staff, and accelerate time-to-value. This service provides planning, service deployment, installation verification testing (IVT), and an orientation session to facilitate deployment of the features and functionality of an HPE SimpliVity 380 product as more fully described in the Service features table.
HPE Firmware Update Analysis Service provides recommendations for firmware revision levels for selected HPE servers, storage products, network devices, and solutions, taking into account the relevant revision dependencies within your IT environment.
This service is sold as a block of four (4) hours of HPE Firmware Update Analysis Service work on a per-product basis. Your Hewlett Packard Enterprise sales representative will work with you to estimate the quantity of service product numbers recommended for your HPE product(s). HPE will perform service for the selected product based up the service features described in this document and will work toward the provision of them up to a maximum of four (4) hours. Additional service hours may be required to complete a firmware update analysis engagement for the selected product.
Maintaining current firmware revisions of HPE products can provide you with enhancements and help you avoid known problems. However, determining the correct firmware revisions and evaluating compatibility with other software and hardware within the IT infrastructure can be a complex process. Hewlett Packard Enterprise service specialists will help you evaluate the compatibility of certain selected non-HPE products with the HPE firmware product for which these service are purchased, and will work with you to help determine the appropriate HPE firmware updates needed. Please contact HPE for further information regarding the list of selected non-HPE products that may be evaluated as part of this service.
This service does not include firmware updates or the right to any firmware updates. Recommendations do not mean that such updates are available to customers, even if they are under a current support agreement with HPE. Customers may still need to purchase additional support contracts for recommended products. This service does not include the right to any updates. Please contact your Hewlett Packard Enterprise representative for information regarding the selected products for which this service is available.
HPE StoreOnce single node System Installation and Startup Operational Service provides planning, service deployment, installation verification testing (IVT), and an orientation session to help you deploy the features and functionality of the HPE StoreOnce Systems in your network environment. This operational service covers the installation and configuration of the HPE StoreOnce 2xxx, 3xxx, 4xxx, 51xx, and 55xx Gen3 single node systems and the 36xx, 5200, 5250, and 5650 Gen4 single node systems.
HPE Firmware Update Analysis Service provides recommendations for firmware revision levels for selected HPE servers, storage products, network devices, and solutions, taking into account the relevant revision dependencies within your IT environment.
This service is sold as a block of four (4) hours of HPE Firmware Update Analysis Service work on a per-product basis. Your Hewlett Packard Enterprise sales representative will work with you to estimate the quantity of service product numbers recommended for your HPE product(s). HPE will perform service for the selected product based up the service features described in this document and will work toward the provision of them up to a maximum of four (4) hours. Additional service hours may be required to complete a firmware update analysis engagement for the selected product.
Maintaining current firmware revisions of HPE products can provide you with enhancements and help you avoid known problems. However, determining the correct firmware revisions and evaluating compatibility with other software and hardware within the IT infrastructure can be a complex process. Hewlett Packard Enterprise service specialists will help you evaluate the compatibility of certain selected non-HPE products with the HPE firmware product for which these service are purchased, and will work with you to help determine the appropriate HPE firmware updates needed. Please contact HPE for further information regarding the list of selected non-HPE products that may be evaluated as part of this service.
This service does not include firmware updates or the right to any firmware updates. Recommendations do not mean that such updates are available to customers, even if they are under a current support agreement with HPE. Customers may still need to purchase additional support contracts for recommended products. This service does not include the right to any updates. Please contact your Hewlett Packard Enterprise representative for information regarding the selected products for which this service is available.
HPE Installation and Startup Service for VMware vSphere provides a preinstallation session with a Hewlett Packard Enterprise service specialist, installation and configuration of VMware vSphere, and an orientation session to help familiarize your organization with the product’s functionality.
To help you best match your deployment needs with VMware vSphere software licenses, HPE Installation and Startup Service for VMware
vSphere is available in three packages:
• Package 1: VMware vSphere Essentials, Essentials Plus, or Standard Installation and Startup
• Package 2: VMware vSphere Enterprise Plus Installation and Startup
• Package 3: VMware vSphere custom installation—a Statement of Work (SOW)–based service that may include environment assessments, virtualization consulting, or custom installation and startup
Each service package includes a scheduled meeting with the Hewlett Packard Enterprise service specialist to prepare for the installation and deployment of the software package, configuration of the software, and a customer orientation session. See the ‘Service deployment’ section for details on the service deliverables.
HPE Firmware Update Implementation Service is a technical service that provides the implementation of firmware updates for selected HPE server, storage, and solution products, taking into account the relevant revision dependencies within your IT environment. For selected storage products, this service provides operating system update implementation and an option for on-site delivery assistance.
Please contact your HPE representative for information regarding the selected products for which these services are available.
The Firmware Update Implementation Service is sold in blocks representing deliverables of work on a per product basis. Multiple quantities of the Firmware Update Implementation Service product numbers may be required to complete a firmware update implementation engagement for the selected product.
Your HPE sales representative will work with you to determine the quantities of service product numbers recommended for your HPE product(s). HPE will perform the services for the selected product(s) based upon the service features specified below. Additional quantities of the Firmware Update Implementation Service product numbers may be required to complete a firmware update implementation engagement for the selected product.
Firmware updates to HPE server, storage, and solution products are required periodically and are intended to help prevent issues caused by known problems and obtain product enhancements. HPE specialized technical resources can perform these updates, working with you to determine scheduling and implementation of them with the goal to minimize disruption to your IT environment. This service does not include the firmware updates or the right to any firmware updates. Customer must have rightfully acquired the updates in order to receive these services. Such updates may require an active support agreement, or the Customer may need to purchase them through additional support contracts.
This service does not include a compatibility analysis of firmware and software revisions within the IT environment. This is available from HPE as a separate service engagement for an additional fee, if necessary.
HPE Storage Firmware Service provides recommendations and installations for firmware revisions in selected HPE Storage products. Using analysis and implementation modules, this service aims to provide proactive initiatives towards keeping the relevant hardware up-to-date while still considering the customer's specific needs within their IT environment.
HPE SimpliVity Software and Firmware Update Service helps ensure the successful update of your HPE SimpliVity appliance and legacy SimpliVity infrastructure through remote or on-site experts that guide you through the process and help you get the most value out of your time.
Get advice, answers, and solutions when you need them. For general questions, email us at hpestore.quote-request@hpe.com
*All pricing displayed is indicative; the reseller sets the final transactional price and may include other fees such as sales tax/VAT and shipping. The transactional price set by the reseller may vary from other resellers and the indicative price displayed. Indicative pricing may include limited-time promotional offers. HPE reserves the right to make pricing adjustments at any time for reasons including, but not limited to, changing market conditions, product discontinuation, restricted product availability, promotion end of life, and errors in advertisements.