HPE CloudLine Parts+RemoteTech wDMR 3 Year Supp
Created for service providers, HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business, not on repair and maintenance activities.
For eligible products, you can utilize Hewlett Packard Enterprise technical resources to provide remote diagnosis and support, scheduled onsite hardware repair/troubleshooting, or coverage for replacement components, including defective media retention (DMR). With HPE Cloudline Support Services, you can purchase the services that meet your specific needs.
HPE CloudLine Prts+Labr+Remot Tech w/DMR 3 Year Supp
Created for service providers, HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business, not on repair and maintenance activities.
For eligible products, you can utilize Hewlett Packard Enterprise technical resources to provide remote diagnosis and support, scheduled onsite hardware repair/troubleshooting, or coverage for replacement components, including defective media retention (DMR). With HPE Cloudline Support Services, you can purchase the services that meet your specific needs.
HPE Parts Exchange Only 5 Year Service
HPE Özel Parça Değişimi Hizmeti, ürün yazılımı güncellemelerine ve ilgili donanım ürünü ve destek bilgilerine erişimin yanı sıra, Müşteri tarafından değiştirilebilir parçalar için gelişmiş parça değişimi sağlar. HPE teknik kaynakları, bu hizmet için uygun olduğu belirlenen HPE markalı donanım ürünleri için parça değişiminde size yardımcı olacaktır. Bu hizmet, yalnızca Hewlett Packard Enterprise tarafından belirlendiği şekilde, hak kazanan Müşteriler tarafından kullanılabilir.
HPE Foundation Care 24x7 Service HW Support Only - 1 year
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.
Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE Foundation Care 24x7 Service - HW Support Only - 3 year
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.
Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE Foundation Care 24x7 Service - HW Support Only - 4 year
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.
Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE Foundation Care 24x7 Service - HW Support Only - 5 year
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.
Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE Renewal Foundation Care 24x7 Service HW Support Only - 1 year LTW
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.
Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE 3Y Tech Care Telco 24x7 Remote 9x5 Onsite Service
The purpose of this addendum to the HPE Tech Care Service data sheet is to describe the HPE Tech Care Telco Service when purchased on eligible HPE products. Contact a local HPE sales office or HPE sales representative for detailed information on service availability and product eligibility
This document identifies the specific deliverables, definitions, and limitations of this service level. All other service definitions remain as described within the HPE Tech Care Service data sheet and the Customer acknowledges and agrees that any service deliverables outside those defined by the HPE Tech Care Service data sheet and this addendum is outside the scope of this service.
HPE 4Y Tech Care Telco 24x7 Remote 9x5 Onsite Service
The purpose of this addendum to the HPE Tech Care Service data sheet is to describe the HPE Tech Care Telco Service when purchased on eligible HPE products. Contact a local HPE sales office or HPE sales representative for detailed information on service availability and product eligibility
This document identifies the specific deliverables, definitions, and limitations of this service level. All other service definitions remain as described within the HPE Tech Care Service data sheet and the Customer acknowledges and agrees that any service deliverables outside those defined by the HPE Tech Care Service data sheet and this addendum is outside the scope of this service.
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