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HPE 7 Year Tech Care Telco 24x7 Remote Technical Support wDMR DL110 Gen11 Service
The purpose of this addendum to the HPE Tech Care Service data sheet is to describe the HPE Tech Care Telco Service when purchased on eligible HPE products. Contact a local HPE sales office or HPE sales representative for detailed information on service availability and product eligibility
This document identifies the specific deliverables, definitions, and limitations of this service level. All other service definitions remain as described within the HPE Tech Care Service data sheet and the Customer acknowledges and agrees that any service deliverables outside those defined by the HPE Tech Care Service data sheet and this addendum is outside the scope of this service.
SKU #
H79V7E
Başlayın
Pricing displayed for the products does not include applicable taxes and shipping.
Features
Service Details
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Remote response 24x7; service is available 24 hours per day, 7 days per week including HPE holidays
2-hour call back from a product specialist
Next business day on-site coverage
On-site attendance the next standard business day, during local HPE standard business hours, excluding weekends and HPE holidays, unless otherwise agreed by Hewlett Packard Enterprise
Next business day on-site hardware repair response for covered product
İhtiyacınız olduğunda tavsiye alın, yanıt ve çözümlere ulaşın. Genel sorular için, bize şu adresten e-posta gönderin: hpestore.quote-request@hpe.com
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