教育訓練服務

藉由我們針對網路訓練提供的訓練點數服務，購買及管理網路系統訓練從未如此簡單。購買靈活簡單，價格實惠且易於使用 — 對於瞭解未來數月需要進行訓練，但尚不清楚具體訓練資訊 (訓練對象、訓練內容、訓練時間) 的客戶而言，適用於網路訓練的訓練點數服務將是理想之選。透過訓練點數服務，客戶可以預先購買訓練點數，然後根據需要兌換成訓練內容。訓練點數自啟用日期開始有效期達 12 個月，可用於參加 HPE Education Services 提供的訓練。交付方法包括：講師指導的線上訓練 (VILT)、數位學習、自訂訓練選項和講師指導的訓練 (ILT)。請造訪 hpe.com/ww/learnNetworking

HPE Total Education 訓練點數是資金的一種「貨幣型帳戶」，可用於兌換購買我們「Total」教育與訓練套件方案中的任何課程，其中包括 HPE 教育訓練諮詢解決方案 (www.hpe.com/ww/en/training/purchaseoptions.html)

藉由我們針對 MyRoom 訓練提供的訓練學分服務，購買及管理 HPE MyRoom 訓練從未如此簡單。購買靈活簡單，價格實惠且易於使用 — 對於瞭解未來數月將需要進行訓練，但不完全明確具體資訊 (哪些學員？訓練內容？訓練時間？) 的客戶而言，適用於 MyRoom 訓練的訓練學分服務將是理想之選。透過訓練學分服務，客戶可以預先購買訓練學分，然後根據需要兌換訓練學分。自啟用日期開始有效期達 12 個月，訓練學分可用於參加 HPE 教育服務提供的訓練。交付方法包括：虛擬講師指導訓練 (VILT)、eLearning、自訂訓練選項和講師指導訓練 (ILT)。請造訪 hpe.com/ww/learnMyRoom

HPE Firmware Update Analysis Service provides recommendations for firmware revision levels for selected HPE servers, storage products, network devices, and solutions, taking into account the relevant revision dependencies within your IT environment.

This service is sold as a block of four (4) hours of HPE Firmware Update Analysis Service work on a per-product basis. Your Hewlett Packard Enterprise sales representative will work with you to estimate the quantity of service product numbers recommended for your HPE product(s). HPE will perform service for the selected product based up the service features described in this document and will work toward the provision of them up to a maximum of four (4) hours. Additional service hours may be required to complete a firmware update analysis engagement for the selected product.

Maintaining current firmware revisions of HPE products can provide you with enhancements and help you avoid known problems. However, determining the correct firmware revisions and evaluating compatibility with other software and hardware within the IT infrastructure can be a complex process. Hewlett Packard Enterprise service specialists will help you evaluate the compatibility of certain selected non-HPE products with the HPE firmware product for which these service are purchased, and will work with you to help determine the appropriate HPE firmware updates needed. Please contact HPE for further information regarding the list of selected non-HPE products that may be evaluated as part of this service.

This service does not include firmware updates or the right to any firmware updates. Recommendations do not mean that such updates are available to customers, even if they are under a current support agreement with HPE. Customers may still need to purchase additional support contracts for recommended products. This service does not include the right to any updates. Please contact your Hewlett Packard Enterprise representative for information regarding the selected products for which this service is available.

HPE Firmware Update Analysis Service provides recommendations for firmware revision levels for selected HPE servers, storage products, network devices, and solutions, taking into account the relevant revision dependencies within your IT environment.

This service is sold as a block of four (4) hours of HPE Firmware Update Analysis Service work on a per-product basis. Your Hewlett Packard Enterprise sales representative will work with you to estimate the quantity of service product numbers recommended for your HPE product(s). HPE will perform service for the selected product based up the service features described in this document and will work toward the provision of them up to a maximum of four (4) hours. Additional service hours may be required to complete a firmware update analysis engagement for the selected product.

Maintaining current firmware revisions of HPE products can provide you with enhancements and help you avoid known problems. However, determining the correct firmware revisions and evaluating compatibility with other software and hardware within the IT infrastructure can be a complex process. Hewlett Packard Enterprise service specialists will help you evaluate the compatibility of certain selected non-HPE products with the HPE firmware product for which these service are purchased, and will work with you to help determine the appropriate HPE firmware updates needed. Please contact HPE for further information regarding the list of selected non-HPE products that may be evaluated as part of this service.

This service does not include firmware updates or the right to any firmware updates. Recommendations do not mean that such updates are available to customers, even if they are under a current support agreement with HPE. Customers may still need to purchase additional support contracts for recommended products. This service does not include the right to any updates. Please contact your Hewlett Packard Enterprise representative for information regarding the selected products for which this service is available.

HPE MyRoom Visual Remote Guidance (VRG) is a renewable, software-as-a-service subscription service that is designed to be device agnostic and runs on supported wearable and/or mobile devices. It delivers an enterprise-ready collaboration solution with built-in security
features that can help boost productivity, increase efficiency, and decrease costs by using live visually guided, interactive sessions with extended teams. HPE MyRoom VRG enables connectivity to the enterprise via 3G/4G or Wi-Fi. For more information regarding technical requirements, see the Customer responsibilities and Technical requirements sections.

HPE MyRoom VRG can assist in areas such as field services, IT, insurance, healthcare, education and training, real estate, and more.

Our offering helps you quickly connect a remote mobile workforce with subject matter experts to receive in-the-moment guidance, which can include interaction with vendors, partners, and other resources. Remote users can activate visual guidance sessions through supported mobile apps or simple voice commands to supported wearable devices; can live-share complete images, video, audio, and data with extended teams; and can record the sessions. This is unlike traditional field experiences that may require significant travel and cost to deliver required services, such as when SMEs must travel to a site for training purposes, or to resolve IT or other operational matters.

HPE Digital Learner delivers a continuous learning channel which is reshaping every aspect of how companies attract and retain the best IT talent. Successful learning programs deliver high caliber talent and strategic skills to pave the way for exceptional business outcomes. 50% of today’s workforce is comprised of millennials, with that number growing to 75% by 2025.1 Millennials work, think, consume information, and learn differently from past generations. They demand more from digital systems and business processes, and are less forgiving of companies that struggle to be progressive. This is where digital learning thrives—convenient and flexible solutions to accommodate your pace, schedule, and learning preferences.

To make matters even more challenging, there is an IT talent crunch. The talent crunch is not hypothetical or a false alarm—it is real and it is critical. The demand for top IT staff is at an all-time high—and organizations are struggling to find qualified individuals to meet needs created by new technology demand, skills attrition, and skills obsolescence. Executives realize an urgency to nurture, retain, and attract highly skilled IT workers and to meet their demands for learning progression and skills development.

For additional information, see www.hpe.com/ww/digitallearner. For details on training included, see www.hpe.com/ww/digitallearner-content

HPE Digital Learner Bronze 1 year Subscription: HPE technology eLearning

HPE Digital Learner Silver 1 year Subscription: HPE technology + industry and personal development eLearning

HPE Digital Learner Gold 1 year Subscription: HPE technology + industry and personal development eLearning + virtual instructor-led training

HPE Digital Learner—SMB Edition, designed exclusively for SMB customers, provides expert, curated training so you achieve the skills you need to get the most from new technology.

HPE Digital Learner is a subscription-based, learning-as-a-service solution. It covers a vast array of HPE technology and industry technology skills training—delivered on a state-of-the-art online learning platform and offered in a self-paced, modular design.

HPE Digital Learner—SMB Edition offers an anytime, anywhere continuous learning channel with unlimited access to eLearning. With targeted content to support your HPE products, you focus on the exact training you need to support your infrastructure. It accommodates various skill levels and includes the perfect blend of learning support tools to fit individual schedules, learning styles, and needs.