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HPE 4 year Proactive Care Advanced 24x7 Networking Group 1 Service

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Key Features

HPE Proactive Care Advanced can help you manage your infrastructure with features designed to:

Provide increased accountability and personalization through an assigned ASM, who will work with your IT team to share Hewlett Packard Enterprise best practices and specific technical advice relevant to your IT needs and projects

Provide faster incident resolution from specially trained, solution-oriented advanced resources who manage the case from start to finish

Provide a CEM assigned to severity 1 incidents to drive faster resolution and provide regular progress updates to keep you informed

Provide recommendations for firmware version and software patching on supported products to help prevent problems

Provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices

Provide access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities

* Prices may vary based on local reseller.

How can we help

Get advice, answers, and solutions when you need them. For general questions, email us at hpestore.quote-request@hpe.com

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