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BlueAlly

BlueAlly Policies

Return Policy

By placing an order with BlueAlly Technology Solutions, LLC, you confirm that you have read and agree to the following return policies for HPE products:

  • Final Sale: All orders for HPE products are non-cancellable and non-returnable once placed. These purchases are considered final.
  • Returns for Other Issues: For warranty or technical support beyond the initial 30-day window, please contact HPE directly.

For any questions or additional support, contact Returns@BlueAlly.com.

 

Click below to review BlueAlly's Return Policy

 

Privacy Policy

BlueAlly collects information in order to facilitate the purchase of products and services, apply for credit and receive newsletters, e-mails or other promotional information from us.We use the information that we collect about you to fulfill your product and service purchases and to create a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy. This Policy may change from time to time, so please check back periodically. Except as limited below, we reserve the right to use or disclose your personally identifiable information for business reasons in whatever manner desired.


Click below to review BlueAlly's Privacy Policy

Shipping Policy

Orders are shipped primarily by UPS and FedEx, but we may use DHL, USPS or other freight carriers at our discretion. In addition, we may use any available service to ship orders if delivery time is not negatively affected (example: A client who is located near our warehouse orders an item via 2nd day shipping, but it is shipped via ground because it will only take 1 to 2 days for the ground package to arrive.)

Certain products may be available for electronic delivery via email. These products include software activation codes and license keys. We have all of our license orders custom generated by the manufacturer, and this process can take up to 1-3 business days, at which point we can immediately provide that information via email. Certain restrictions may apply.

Click below to review BlueAlly's Shipping Policy

How can we help

Get advice, answers, and solutions when you need them. For general questions, email us at hpestore.quote-request@hpe.com

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