Installation of Hardware Support Services

HPE Data Privacy Services bring your organization the necessary infrastructure support to help you protect and optimize sensitive data across the entire IT lifecycle, while accelerating business innovation and complying with data security regulations. The need for data privacy solutions and infrastructure support continues to rise at a very high rate due to changes in government regulations and the business risk mitigation associated with material management and control. When your organization is retiring systems, upgrading storage and servers, returning leased equipment, or redeploying data storing devices, it is critical that you take steps to protect the company information they contain. Simply deleting the files on the hard drive, however, is not enough to make the data permanently inaccessible.

HPE Data Sanitization Services provide the skilled resources and tools to help your organization address this important but often overlooked security risk. Using specialized software techniques, an HPE service specialist or authorized service partner will help ensure that data cannot be reconstructed or retrieved from hard disk media in your server and storage devices. These services offer you a smart alternative or augmentation to physical hardware destruction by executing procedures to remove data from disk media.

HPE Data Privacy Services bring your organization the necessary infrastructure support to help you protect and optimize sensitive data across the entire IT lifecycle, while accelerating business innovation and complying with data security regulations. The need for data privacy solutions and infrastructure support continues to rise at a very high rate due to changes in government regulations and the business risk mitigation associated with material management and control. When your organization is retiring systems, upgrading storage and servers, returning leased equipment, or redeploying data storing devices, it is critical that you take steps to protect the company information they contain. Simply deleting the files on the hard drive, however, is not enough to make the data permanently inaccessible.

HPE Data Sanitization Services provide the skilled resources and tools to help your organization address this important but often overlooked security risk. Using specialized software techniques, an HPE service specialist or authorized service partner will help ensure that data cannot be reconstructed or retrieved from hard disk media in your server and storage devices. These services offer you a smart alternative or augmentation to physical hardware destruction by executing procedures to remove data from disk media.

HPE Installation and Startup Service for the HPE Moonshot System infrastructure provides for the installation of one HPE Moonshot 1500 Chassis and its associated HPE Moonshot servers and network switches, as well as operating system deployment and basic configuration of OS network parameters to establish network connectivity, as more fully described below.

In response to the needs of the majority of HPE Moonshot Customers, this fixed-price service targets new hardware installation and software deployments for the HPE Moonshot system, subject to the limitations below. For more advanced installation, configuration, and integration requirements, custom deployments are available through a mutually agreed and executed Statement of Work (SOW), based upon the customer’s needs.

HPE StoreEver MSL Tape Library Installation and Startup Service provides for the installation of HPE Storage libraries, including library subcomponents, into SAN environments. This service specifically provides for the installation and startup of HPE StoreEver MSL Tape Libraries.

HPE StoreEver MSL Tape Library Installation and Startup Service provides for the installation of HPE Storage libraries, including library subcomponents, into SAN environments. This service specifically provides for the installation and startup of HPE StoreEver MSL Tape Libraries.

HPE Installation and Startup of HPE ProLiant servers provides for the installation of your new HPE ProLiant server and eligible operating system. This service will assist you in bringing your new HPE ProLiant server and operating system into operation in a timely and professional manner.

These services supplement your purchase of HPE’s Installation and Start-up Support Services by providing you with additional time from a Hewlett Packard Enterprise service specialist to help you complete the installation and startup of your new HPE Storage or HPE servers product. When you purchase the HPE Additional Time for Storage or Servers Installation and Startup Service, a Hewlett Packard Enterprise service specialist will be assigned to your organization, at HPE’s discretion, for either four or eight hours blocks to assist with mutually agreed-upon HPE installation and deployment activities that are managed and directed by you.

These services supplement your purchase of HPE’s Installation and Start-up Support Services by providing you with additional time from a Hewlett Packard Enterprise service specialist to help you complete the installation and startup of your new HPE Storage or HPE servers product. When you purchase the HPE Additional Time for Storage or Servers Installation and Startup Service, a Hewlett Packard Enterprise service specialist will be assigned to your organization, at HPE’s discretion, for either four or eight hours blocks to assist with mutually agreed-upon HPE installation and deployment activities that are managed and directed by you.

When you upgrade your HPE CloudSystem Matrix environment, it is important to make sure that every component of your environment is upgraded to the appropriate, corresponding firmware version.

The HPE CloudSystem Matrix Upgrade Implementation Services include a project manager to coordinate the technical pre-planning, installation, configuration, and testing of your HPE CloudSystem Matrix upgrade package. The Matrix delivery specialist(s) performing the specific upgrade service package will help ensure that all components are upgraded to the proper version, including both software and firmware entities; perform a Matrix functionality demonstration to verify that the environment is fully operational; and provide a brief orientation for your staff.

There are three HPE CloudSystem Matrix Upgrade Implementation Service packages to choose from:

Package 1: CloudSystem Matrix Expansion Kit Implementation Service (2 days)

Integrates up to four CloudSystem Expansion Kits into your existing Matrix environment (upgrades enclosure components’ firmware to the correct version for your Matrix environment)

Package 2: CloudSystem Matrix Upgrade Implementation Service (4 days)

When the current Matrix central management server (CMS) is still sufficient to handle planned managed server growth over the next six to 12 months, both the HPE Insight software and Matrix firmware will be upgraded to versions appropriate to the existing Matrix CMS.

Package 3: CloudSystem Matrix Upgrade with Migration Implementation Service (6 days)

When the current Matrix CMS requires updating to facilitate the planned managed server growth over the next six to 12 months, both the HPE Insight software and Matrix firmware will be upgraded to versions appropriate to your new Matrix CMS (provided by you), and the data from the existing CMS will be migrated over to the new CMS.

HPE Installation and Startup of HPE Edgeline Converged Edge Systems provides for the installation of your new Edgeline System, eligible operating system, and the basic configuration of the operating system network parameters to establish network connectivity. This service will assist you in bringing your new HPE Edgeline System into operation and make it remotely accessible in a timely and professional manner.