HPE Software Technical Support Care Pack Service provides comprehensive remote software support services for HPE software and selected third-party software.
With HPE Software Technical Support, your IT staff has access to HPE Response Centers. HPE Response Center engineers work with your IT team to provide advice on software features and use, problem diagnosis and resolution, software defect identification, and access to patches.
This service also provides electronic access to comprehensive support information, allowing any member of your IT staff to locate essential product and support information.
HPE Customer Support Technical Assistance Day Service provides you with the flexibility to customize tasks beyond the scope of Hewlett Packard Enterprise's standard technical services. Highly trained technical service specialists can assist you with a variety of operational, optimization, and assessment activities.
Hewlett Packard Enterprise's approach is based on thorough analysis, planning, and rapid execution to help address the technical challenges you face. Using proven techniques and processes gained from extensive experience in many successful engagements for enterprise clients worldwide, our technical specialists help you reduce the cost, timeframe, and business risk typically associated with a broad range of technical, change management, and project management activities. The end result is a solution that will help you to meet your business needs.