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HPE 1 Year Post Warranty Foundation Care 24x7 with DMR Edgeline 4000 Service

HPE 1 Year Post Warranty Foundation Care 24x7 with DMR Edgeline 4000 Service

HM7H9PE

HPE 1 Year Post Warranty Proactive Care Next Business Day Edgeline 4000 Service

HPE 1 Year Post Warranty Proactive Care Next Business Day Edgeline 4000 Service

HM7H5PE

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR BL420c Gen8 Service

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR BL420c Gen8 Service

HA4W0PE

Fulfilled by

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR BL460c Gen8 Service

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR BL460c Gen8 Service

HA4X2PE

Fulfilled by

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR BL465c Gen8 Service

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR BL465c Gen8 Service

HA4Y4PE

Fulfilled by

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR BL660c Gen8 Service

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR BL660c Gen8 Service

HA4Z0PE

Fulfilled by

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL160 Gen8 Service

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL160 Gen8 Service

HA5B1PE

Fulfilled by

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL320e Gen8 v2

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL320e Gen8 v2

HA5D5PE

Fulfilled by

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL360 Gen7 Service

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL360 Gen7 Service

HA5E1PE

Fulfilled by

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL360e Gen8 Service

HPE 2 Year Post Warranty Foundation Care 24x7 wDMR DL360e Gen8 Service

HA5H1PE

Fulfilled by

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  • HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
  • In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three distinct service levels: • HPE Foundation Care NBD Service • HPE Foundation Care 24x7 Service • HPE Foundation Care CTR Service
  • For products covered by Foundation Care, HPE offers three distinct service levels:
  • HPE Foundation Care 24x7 Service

* Estimated price, value-Added tax included.

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