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Controllers","code":"1010348988"},{"name":"HPE Server Controllers","code":"1010667861"},{"name":"HPE Alletra Storage Controllers","code":"1013539936"},{"name":"HPE Compute SR Controllers","code":"1014689154"},{"name":"HPE Compute MR Controllers","code":"1014689150"},{"name":"Broadcom Controllers for HPE","code":"1014740795"},{"name":"HPE Controller Options","code":"1014762395"}]},{"code":"8386525","productList":[{"name":"HPE Security Module Options","code":"3838938"},{"name":"HPE Trusted Supply Chain","code":"1013069712"},{"name":"HPE Cray Security Module Options","code":"1014744466"}]},{"code":"3328412","productList":[{"name":"HPE ProLiant DL365 Gen11","code":"1014689131"},{"name":"HPE ProLiant DL325 Gen11","code":"1014689141"},{"name":"HPE ProLiant DL345 Gen11","code":"1014689145"},{"name":"HPE ProLiant DL385 Gen11","code":"1014689137"},{"name":"HPE ProLiant DL380 Gen11","code":"1014696069"},{"name":"HPE ProLiant DL360 Gen11","code":"1014696065"},{"name":"HPE Alletra Storage Server 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for HPE","code":"1014946697"}]},{"code":"4172267","productList":[{"name":"HPE Networking Comware Switch Series 5945","code":"1010907030"},{"name":"HPE Aruba Networking CX 8325 Switch Series","code":"1011156780"},{"name":"HPE Aruba Networking CX 6300 Switch Series","code":"1012138130"},{"name":"HPE Aruba Networking CX 10000 Switch Series","code":"1014368376"},{"name":"HPE Aruba Networking CX 8100 Switch Series","code":"1014733547"},{"name":"HPE Networking CW 2050 Switch Series","code":"1014925184"},{"name":"HPE Aruba Networking 2930F Switch Series","code":"1008995294"},{"name":"HPE Networking Comware Switch Series 5940","code":"1009148840"},{"name":"HPE Aruba Networking 2930M Switch Series","code":"1009875107"},{"name":"HPE Aruba Networking CX 8400 Switch Series","code":"1010129959"},{"name":"HPE Aruba Networking CX 8320 Switch Series","code":"1010323113"},{"name":"HPE Networking Comware Switch Series 5980","code":"1010366683"},{"name":"HPE Networking Comware Switch Series 5710","code":"1010868971"},{"name":"HPE Networking Comware Switch Series 5900","code":"5221896"},{"name":"HPE Networking Comware Switch Series 12900E","code":"5443167"},{"name":"HPE Aruba Networking 5400R zl2 Switch Series","code":"7074783"},{"name":"HPE Aruba Networking CX 6400 Switch Series","code":"1012138126"},{"name":"HPE Aruba Networking CX 6200 Switch Series","code":"1012684094"},{"name":"HPE Aruba Networking CX 6100 Switch Series","code":"1013114991"},{"name":"HPE Networking Comware Switch Series 5140 EI","code":"1013240831"},{"name":"HPE Networking Comware Switch Series 5944","code":"1013490530"},{"name":"HPE Aruba Networking CX 4100i Switch Series","code":"1013625614"},{"name":"HPE Networking Comware Switch Series 5520 HI","code":"1013625618"},{"name":"HPE Aruba Networking CX 6000 Switch Series","code":"1014098570"},{"name":"HPE Networking Comware Switch Series 7500X","code":"1014224505"},{"name":"HPE Aruba Networking CX 8360 v2 Switch 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HPE Post Warranty Next Business Day Proactive Care Service 1 year LTW
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your HPE Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.
Should an incident occur, HPE Proactive Care includes on-site hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs.
HPE Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your HPE Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your HPE Proactive Care covered devices, which can help you to identify and resolve configuration problems. HPE Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems.
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HPE Post Warranty 6-Hour 24x7 Call to Repair Proactive Care Service 1 year LTW
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your HPE Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.
Should an incident occur, HPE Proactive Care includes on-site hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs.
HPE Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your HPE Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your HPE Proactive Care covered devices, which can help you to identify and resolve configuration problems. HPE Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems.
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HPE Post Warranty 4-Hour 24x7 Proactive Care Service 1 year LTW
HPE Proactive Care ofrece un conjunto integrado de servicios reactivos y proactivos pensados para ayudarte a mejorar la estabilidad y el funcionamiento de la infraestructura convergente con el fin de lograr mejores resultados de negocio. En un entorno virtualizado y convergente complejo, muchos componentes deben trabajar en conjunto y de manera eficiente. HPE Proactive Care ha sido especialmente diseñado para dar soporte a los dispositivos presentes en estos entornos, proporcionando un soporte mejorado que abarca servidores, sistemas operativos, hipervisores, almacenamiento, redes de área de almacenamiento (SAN) y redes. En el caso de que se produzca alguna incidencia en el servicio, HPE Proactive Care te proporciona una experiencia telefónica mejorada con acceso a especialistas en soluciones técnicas avanzadas, que gestionarán tu caso de principio a fin con el objetivo de reducir el impacto en tu negocio, al tiempo que te ayudarán a resolver los problemas críticos de modo más rápido. Hewlett Packard Enterprise emplea procedimientos mejorados de gestión de incidencias, concebidos para proporcionar una resolución rápida de incidentes complejos.
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Servicio de instalación y puesta en marcha de HPE para controlador de archivos StoreVirtual 3000
El servicio de instalación y puesta en marcha de HPE para el controlador de archivos StoreVirtual 3000 proporciona las actividades necesarias para implementar el controlador de archivos HPE StoreVirtual 3000 en tu entorno de almacenamiento. Con la ayuda del administrador de almacenamiento de TI designado y al utilizar las mejores prácticas de Hewlett Packard Enterprise, un especialista en servicios de Hewlett Packard Enterprise te ayudará a planificar, diseñar e implementar tu controlador de archivos HPE StoreVirtual 3000. Asimismo, el especialista en servicios de Hewlett Packard Enterprise realizará las pruebas de verificación de la instalación de HPE y proporcionará una planificación previa junto con una breve sesión de orientación al cliente.
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HPE Startup Microsoft WIN OS Windows 2003 Std Ed
El servicio de instalación y puesta en marcha de HPE para los sistemas operativos Microsoft Windows comprende la instalación, la configuración y las actividades de puesta en marcha de determinados productos con sistema operativo Microsoft Windows Server, que se entregan en un único servidor HPE ProLiant o HPE Integrity compatible. Este servicio incluye la planificación previa a la instalación por un especialista de HPE, la instalación del sistema operativo Microsoft Windows y los protocolos de red correspondientes, la integración del servidor en tu entorno de red, la configuración de la NIC, la configuración de la cola de impresión, la configuración de la tarjeta Remote Insight Lights-Out (RILO) (solo ProLiant), la instalación del software HPE Insight Management Agent para servidores, la creación de un disco de reparación del sistema operativo de Microsoft y la orientación básica sobre el uso del producto. También se ofrecen implementaciones personalizadas de los sistemas operativos de Microsoft con el trabajo a realizar detallado en una Declaración de trabajo personalizada (SOW).
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HPE Installation and Startup of Insight Control for System Center
El servicio de instalación y puesta en marcha de HPE para HPE OneView para Microsoft® System Center cubre la implementación y configuración básica de HPE OneView para Microsoft System Center. También está disponible para clientes de HPE Insight Control. Con este servicio, se instalarán las funciones de HPE OneView para Microsoft System Center en un entorno existente Microsoft System Center que esté configurado con los siguientes productos:
• Microsoft System Center Configuration Manager (SCCM)
• Microsoft System Center Virtual Machine Manager (SCVMM)
• Microsoft System Center Operations Manager (SCOM)
Los siguientes componentes se instalarán en el servidor SCOM:
• HPE OneView Management Pack para Microsoft System Center
• HPE Event Manager (para HPE OneView Management Pack)
• HPE Storage Management Pack para System Center (para productos de almacenamiento HPE externo)
Los siguientes componentes se instalarán en el servidor SCCM:
• Catálogo de actualizaciones HPE ProLiant
Los siguientes componentes se instalarán en el servidor System Center Virtual Machine Manager (SCVMM):
• Kit de integración HPE OneView SCVMM
• Catálogo de actualizaciones de HPE ProLiant
Nota: La funcionalidad avanzada solo está disponible con una licencia HPE OneView Advanced para HPE OneView Management Pack para Microsoft System Center, para HPE Event Manager (para HPE OneView Management Pack) y para el kit de integración de consola HPE SCVMM. Este servicio incluye una sesión de preinstalación con un especialista en servicios de Hewlett Packard Enterprise, seguida por la instalación y configuración básica de HPE OneView para Microsoft System Center en la plataforma de servidor compatible correspondiente.
El servicio también incluirá la prueba y comprobación de los componentes instalados. Concluye con una sesión de orientación para ayudar al personal a familiarizarse con la utilización del producto.
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HPE Startup of SAN Solution Host Con Only 10 Host SVC
El servicio de implementación HPE SAN proporciona la instalación y configuración de tu SAN. Hewlett Packard Enterprise ofrece tres niveles de servicio basados en el tamaño y la complejidad del entorno SAN.
El servicio de implementación HPE SAN cubre un amplio complemento de tecnologías, incluidas canal de fibra (FC), canal de fibra sobre Ethernet (FCoE), canal de fibra sobre IP (FCIP), FICON (canal de fibra para almacenamiento mainframe basado en la cabina de almacenamiento HPE XP) e iSCSI o SCSI conectado en serie (SAS), para conmutadores o dispositivos asociados. Este servicio implementa una nueva estructura SAN simple o doble, o extiende una SAN existente, pero no incluye la configuración de las cabinas o de los dispositivos de almacenamiento que están cubiertos por sus propios servicios de implementación correspondientes.
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HPE Startup of SAN Solution Host Con Only 2 Host SVC
El servicio de implementación HPE SAN proporciona la instalación y configuración de tu SAN. Hewlett Packard Enterprise ofrece tres niveles de servicio basados en el tamaño y la complejidad del entorno SAN.
El servicio de implementación HPE SAN cubre un amplio complemento de tecnologías, incluidas canal de fibra (FC), canal de fibra sobre Ethernet (FCoE), canal de fibra sobre IP (FCIP), FICON (canal de fibra para almacenamiento mainframe basado en la cabina de almacenamiento HPE XP) e iSCSI o SCSI conectado en serie (SAS), para conmutadores o dispositivos asociados. Este servicio implementa una nueva estructura SAN simple o doble, o extiende una SAN existente, pero no incluye la configuración de las cabinas o de los dispositivos de almacenamiento que están cubiertos por sus propios servicios de implementación correspondientes.
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HPE Implementation of SAN Solution Custom 1 Day SVC
El servicio de implementación HPE SAN proporciona la instalación y configuración de tu SAN. Hewlett Packard Enterprise ofrece tres niveles de servicio en función del tamaño y la complejidad de tu entorno SAN.
El servicio de implementación HPE SAN cubre un amplio complemento de tecnologías, incluyendo canal de fibra (FC), canal de fibra sobre Ethernet (FCoE), canal de fibra sobre IP (FCIP), FICON (canal de fibra para almacenamiento mainframe basado en la cabina de almacenamiento HPE XP) e iSCSI o SCSI conectado en serie (SAS), para conmutadores y dispositivos asociados. Este servicio implementa una nueva estructura SAN simple o doble o extiende una SAN existente, pero no incluye la configuración de las cabinas o de los dispositivos de almacenamiento que están cubiertos por sus propios servicios de implementación correspondientes.
Dispone de tres niveles de soporte:
Nivel 1: Para entornos SAN de hasta 48 puertos físicamente presentes y disponibles ubicados en una sola ubicación física
Nivel 2: Para entornos SAN más complejos de hasta 624 puertos físicamente presentes y disponibles ubicados en una sola ubicación física o a través de mútiples ubicaciones en un radio de 160 km.
Nivel 3: Para entornos SAN complejos de más de 624 puertos físicos presentes y disponibles, varias ubicaciones situadas a más de 160 km o SAN demasiado complejas para encajar en los niveles de servicio 1 y 2; aquellas SAN que incluyan cifrado en la estructura o requisitos de integración en una SAN o en aplicaciones de gestión de TI como, entre otras, HPE Operations Manager, Tivoli, CA OpsCenter o Brocade Network Advisor nivel básico. Existen opciones para adaptarse a las SAN pequeñas o de una sola ubicación de hasta 24 puertos físicos y presentes o conmutadores HPE BladeSystem implementados en una carcasa BladeSystem. Estos servicios se prestan con especificaciones de Nivel 1.
Una opción de conexión host SAN también está disponible como parte de este servicio. Esta opción independiente solo tiene capacidad para una conexión gradual de hosts en una SAN existente y no prevé la creación de una nueva estructura SAN o la ampliación de una SAN existente.
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