HPE Customer Support Technical Assistance Day Service provides you with the flexibility to customize tasks beyond the scope of Hewlett Packard Enterprise's standard technical services. Highly trained technical service specialists can assist you with a variety of operational, optimization, and assessment activities.
Hewlett Packard Enterprise's approach is based on thorough analysis, planning, and rapid execution to help address the technical challenges you face. Using proven techniques and processes gained from extensive experience in many successful engagements for enterprise clients worldwide, our technical specialists help you reduce the cost, timeframe, and business risk typically associated with a broad range of technical, change management, and project management activities. The end result is a solution that will help you to meet your business needs.
O Serviço Care Pack de suporte técnico a software HPE fornece serviços abrangentes de suporte a software remoto para softwares da HPE e softwares de terceiros selecionados. Com o suporte técnico a software da HP, sua equipe de TI tem acesso às centrais de atendimento HPE. Os engenheiros da central de atendimento HPE trabalham com a sua equipe de TI para fornecer consultoria sobre recursos e utilização de software, diagnóstico e solução de problemas, identificação de defeitos de software e acesso a patches. Esse serviço também fornece acesso eletrônico a informações abrangentes de suporte, permitindo que qualquer membro da sua equipe de TI localize informações essenciais sobre produtos e suporte.
System Healthcheck Direct Service provides a technical assessment of your computing environment and is designed to identify security, system performance, configuration, and availability problems of your designated system before they might affect your critical operations. HPE provides access to a software tool that collects and analyzes static and dynamic information, including operational procedures, configuration information, and system performance characteristics, gathered from your designated system. A service report of the resultant analysis and recommendations based on HPE system management practices is provided by the use of automated online delivery. This service is recommended for customers familiar with self-help tools and who have an interest in managing their own systems.