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When you upgrade your HPE CloudSystem Matrix environment, it is important to make sure that every component of your environment is upgraded to the appropriate, corresponding firmware version.
The HPE CloudSystem Matrix Upgrade Implementation Services include a project manager to coordinate the technical pre-planning, installation, configuration, and testing of your HPE CloudSystem Matrix upgrade package. The Matrix delivery specialist(s) performing the specific upgrade service package will help ensure that all components are upgraded to the proper version, including both software and firmware entities; perform a Matrix functionality demonstration to verify that the environment is fully operational; and provide a brief orientation for your staff. There are three HPE CloudSystem Matrix Upgrade Implementation Service packages to choose from:
Package 1: CloudSystem Matrix Expansion Kit Implementation Service (2 days)
Integrates up to four CloudSystem Expansion Kits into your existing Matrix environment (upgrades enclosure components’ firmware to the correct version for your Matrix environment)
Package 2: CloudSystem Matrix Upgrade Implementation Service (4 days)
When the current Matrix central management server (CMS) is still sufficient to handle planned managed server growth over the next six to 12 months, both the HPE Insight software and Matrix firmware will be upgraded to versions appropriate to the existing Matrix CMS.
Package 3: CloudSystem Matrix Upgrade with Migration Implementation Service (6 days)
When the current Matrix CMS requires updating to facilitate the planned managed server growth over the next six to 12 months, both the HPE Insight software and Matrix firmware will be upgraded to versions appropriate to your new Matrix CMS (provided by you), and the data from the existing CMS will be migrated over to the new CMS.
A project manager to coordinate the implementation of the service engagement
Installation and startup by a Hewlett Packard Enterprise technical specialist
Availability of a Hewlett Packard Enterprise service specialist to answer basic questions during the delivery of this service
Delivery of the service at a mutually scheduled time convenient to your organization
Verification prior to installation that all service prerequisites are met
* Prices may vary based on local reseller.